Outlook Mail Tips.

Hi Team,

Is there any product limitation in Mail Tips options is not visible in outlook 2013 on window 8.1 platform.

Product decryption - Microsoft Outlook 2013 (15.0.4569.1503) MSO (15.0.4569.1506) 32 Bit & 64 Bit.

Earlier response will be highly appreciated.

April 18th, 2015 7:35am

Here is a little similar situation like you have even if it deals with version 2010.

https://social.technet.microsoft.com/Forums/exchange/en-US/1e8f521d-37c2-4ee0-9064-e33f3e214498/enable-mailtips-in-outlook-2010

Microsoft says that there are the following restrictions:

https://technet.microsoft.com/en-us/library/jj649091(v=exchg.150).aspx

MailTips are subject to the following restrictions:

  • MailTips aren't supported when working in offline mode in Outlook.

  • When a message is addressed to a distribution group, the MailTips for individual recipients that are members of that distribution group aren't evaluated. However, if any of the members is an external recipient, the External Recipients MailTip is displayed, which shows the sender the number of external recipients in the distribution group.

  • If the message is addressed to more than 200 recipients, individual mailbox MailTips aren't evaluated due to performance reasons.

  • Custom MailTips are limited to 175 characters.

  • If the sender starts composing a message and leaves it open for an extended period of time, the Automatic Replies and Mailbox Full MailTips are evaluated every two hours

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April 18th, 2015 9:06am

Hi Kujala,

Thanks for your response.

My concern is Mail Tips option is not appearing on File > Option > Mail.

Mail Tips option is enabled form exchanged server end and I have checked Auto discover file is working properly so is there any Outlook 2013 product limitation on window 8.1 platform.

Earlier response will be highly appreciated.

April 20th, 2015 5:34am

Hello Ravi Sharma Admin,

To receive better support about outlook, it is recommended to post in the TechNet outlook forum.
https://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
The professionals there will be glad to help you.

Thanks for your understanding.

Best regards,
Fangzhou CHEN

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April 21st, 2015 4:20am

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