We have used MSN and Outlook Express as our default email for many years. Suddenly, we can no longer access it! When we click on the icon, the Outlook Express 6 window appears and then the computer freezes. We don't have access to our Contact List and have to access our home email through Hotmail currently. Do we need to re-load Outlook Express? Ideas? Thank you.

You will find support for OE in this forum: http://social.answers.microsoft.com/Forums/en-US/xpnetwork/threads=============================Start here: http://www.insideoe.com/problems/errors.htm#crashGeneral OE Caveats:- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.- Empty Deleted Items folder daily.- Frequently perform a manual compact of all OE folders while "working offline". More athttp://www.insideoe.com/files/maintain.htm- Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place.- Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection: Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tutorials/email-scanning/index.htm~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft