Outlook 2003 conflict w/ Win7 VNC connection
I THINK this is a network settings issue, but I can't figure it out. Situation...Windows 7 (x64)Outlook 2003Trend Micro Internet 2010VPN connection (to remote desktop at office)When connected to the VPN, Outlook (on the local machine) will NOT transmit outgoing messages. When disconnected from VPN, Outlook transmits fine. Receive works all the time. I have several email accounts setup (with three different email hosts) none will transmit when connected to VPN.The same connection works fine on when I boot to my Vista (x32) install (same computer, separate drive). But I noticed the Vista VPN connection used two services I cannot find in the Win7 VPN connection...1. QoS Packet Scheduler2. Trend Micro Common Firewall DriverTried adding these services to the Win7 VPN connection but they do NOT show up in the Add > Services list.Tried turning off Win7 and Trend firewalls completely - no change.Seems to be something else.Question: Do I need these two services to get Outlook fully working w/ the VPN? If so, how dow I obtain them. If not, what should I change?Any advice would be greatly appreciated...
October 5th, 2009 9:22pm

Hi, You can refer to the following steps to troubleshoot the issue. Uncheck "Use default gateway on remote network" ================================= a. Click "Start", input "NCPA.CPL" (without quotation marks) and press Enter. b. Right click on the VPN Connection and click "Properties". c. Switch to "Networking" tab. d. Highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties". e. Click “Advanced” tab. f. Uncheck "Use default gateway on remote network" and click "OK". g. Establish VPN connection for a test. If the issue persists, please refer to the suggestions from the link below: You Cannot Connect to the Internet After You Connect to a VPN Server Thanks, Novak
Free Windows Admin Tool Kit Click here and download it now
October 7th, 2009 6:30am

A simple solution indeed (as I suspected) but not exactly intuitive for us non-gurus...LOL Thanks very much Novak Wu...
October 7th, 2009 5:19pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics