Outgoing TLS error

I am getting the following error message on my FE server in pool1.  I just rebuilt  pool 2 in my enterprise.  The message is indicating that it is trying to connect to the new pool but the one thing I noticed is that is has the incorrect IP.  The IP it is referencing is the IP of the first pool (the FE server that the message is showing up on).

I validated DNS and all the IPs are set correctly.

TLS outgoing connection failures.

Over the past 51 minutes, Lync Server has experienced TLS outgoing connection failures 3 time(s). The error code of the last failure is 0x80090322 (The target principal name is incorrect.) while trying to connect to the server "pool.domain.com" at address [192.168.*.*:5061], and the display name in the peer certificate is "Unavailable


I get the same error on the FE on the second pool.  that IP address is incorrect as well. 

it looks like the IPs are reversed.  I am confused

  • Edited by jilljen01 12 hours 50 minutes ago
November 25th, 2014 5:59pm

Please Check your certificate and ensure that it has all the correct SAN entries of the Pool and has required entries for edge servers as well
Ensure that the FE pool and the Edge server pool has the correct certificates from the same root 
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November 25th, 2014 9:30pm

Hi jilljen01,

Do we have installed the latest update?

Theres a related KB with this issue.

Cause:

This issue occurs because of a problem in the user services module. Therefore, several events are logged in the Application log on the Lync Server 2010 front-end server.

http://support.microsoft.com/kb/2735324

And you could try to create a new certificate. A similar case for your reference, maybe it can be helpful.

https://social.technet.microsoft.com/Forums/office/en-US/98ce2874-fd16-4f6a-9d28-cdb9aad2f35d/tls-authentication-on-our-lync-front-end-servers?forum=ocscertificates

Best regards,

Eric

November 26th, 2014 4:51am

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