One Windows 7 Machine will not search mapped network drive
I have a Windows 2008 domain with several WinXP desktops and two Win7Pro x64 desktops. On the first Win7 computer in Windows Explorer I can click on a mapped network drive, type in some text into the search box in the top right corner and
Windows will search the mapped network drive no problem. On the second Win7 computer when I do the same thing it does absolutely nothing. It doesn't even attempt the search...the window does not change to the search window.
What I CAN do on computer number two is drill down through "Network" to the share on the server and type in my search criteria and the results return as expected. I can also go to the "Searches" subfolder underneath the User folder, search Computer and the
results will be returned from all mapped network drives.
I have also tested this at two other client's offices and all Windows & machines seem to search the mapped drive with no issues.
Anyone have any ideas?
Thanks
Rob
November 18th, 2011 11:42am
Hi Rob,
When did this issue happen?
Temoprarily turn off the firewall and anti-virus software then Clean Boot the computer see the result.
How about the local searching on your No.2 Windows 7 machine? Open the local disk,and try search some files.
On the problematic machine, open Windows Explorer, press ALT key, then click Tools - Folder Option - Search tab. Ensure you check these:
1. In indexed locations, search file names and contents.
2. Include subfolders in search results when searching in file folders.
3. Find partial matches.
4. Include system directories.
Then click Start, input Indexing options in the search box, press ENTER to open Indexing Options. Click Advanced, under Troubleshooting, click "Troubleshoot search and indexing". Choose the issue you encounterred, see if it will automatically resolve the
issue.
If the problem still exists, try rebuild index.
Regards,
Miya
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November 20th, 2011 10:02pm
Hi Rob,
When did this issue happen?
Temoprarily turn off the firewall and anti-virus software then Clean Boot the computer see the result.
How about the local searching on your No.2 Windows 7 machine? Open the local disk,and try search some files.
On the problematic machine, open Windows Explorer, press ALT key, then click Tools - Folder Option - Search tab. Ensure you check these:
1. In indexed locations, search file names and contents.
2. Include subfolders in search results when searching in file folders.
3. Find partial matches.
4. Include system directories.
Then click Start, input Indexing options in the search box, press ENTER to open Indexing Options. Click Advanced, under Troubleshooting, click "Troubleshoot search and indexing". Choose the issue you encounterred, see if it will automatically resolve the
issue.
If the problem still exists, try rebuild index.
Regards,
Miya
TechNet Subscriber Support in forum. If you have any feedback on our support, please contact
tnmff@microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer
your question. This can be beneficial to other community members reading the thread.
November 20th, 2011 10:04pm
Miya, thanks for your response.
The user claimed this happened after we installed AutoDesk Mechanical on his computer but both computers have that software on it and the other doesn't exhibit this behavior.
Local searches work fine as does searching through "network" in windows explorer. It's just the mapped drives that do nothing. I can search the same share through "Network" as the mapped network drive... the Network search works but the mapped drive search
does nothing. Again, when I type a word into the search box for a mapped network drive it doesn't even attempt the search. "Searching" doesn't even appear in the Explorer window. It just sits there.
All the options you mentioned are checked under search options.
I have reindexed although since the network drives are not indexed I didn't figure that would help and as I suspected it didn't change anything.
Thanks
Rob
Free Windows Admin Tool Kit Click here and download it now
November 21st, 2011 10:39am
Hi Rob,
Temporarily uninstall this AutoDesk Mechanical on this problmatic machine, then see the result.
Also test in Clean Boot in case of any third-party services conflicts.
Regards,
Miya
TechNet Subscriber Support in forum. If you have any feedback on our support, please contact
tnmff@microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer
your question. This can be beneficial to other community members reading the thread.
November 23rd, 2011 1:41am
Hi Rob,
Temporarily uninstall this AutoDesk Mechanical on this problmatic machine, then see the result.
Also test in Clean Boot in case of any third-party services conflicts.
Regards,
Miya
TechNet Subscriber Support in forum. If you have any feedback on our support, please contact
tnmff@microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer
your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
November 23rd, 2011 9:24am
How's it going?
Please feel free to give us any update.
Regards,
Miya
This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer
your question. This can be beneficial to other community members reading the thread.
November 28th, 2011 12:40am
How's it going?
Please feel free to give us any update.
Regards,
Miya
This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer
your question. This can be beneficial to other community members reading the thread.
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November 28th, 2011 12:55am
Haven't had time to uninstall AutoCad yet. I should be able to get to is this week.
Rob
November 28th, 2011 8:56am
Haven't had time to uninstall AutoCad yet. I should be able to get to is this week.
Rob
Free Windows Admin Tool Kit Click here and download it now
November 28th, 2011 8:58am
Since this thread has been quiet for a while. We'll mark it as answered, if you have any questions on this topic, please feel free to reply it back.
Thanks.
Regards,
Miya
TechNet Subscriber Support in forum. If you have any feedback on our support, please contact
tnmff@microsoft.comMiya Yao
TechNet Community Support
December 2nd, 2011 12:25am
Since this thread has been quiet for a while. We'll mark it as answered, if you have any questions on this topic, please feel free to reply it back.
Thanks.
Regards,
Miya
TechNet Subscriber Support in forum. If you have any feedback on our support, please contact
tnmff@microsoft.comMiya Yao
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
December 2nd, 2011 12:28am
Just in case anyone is looking at this I've narrowed the problem down to Dell Vostro machines both Desktop and Laptop.
July 12th, 2012 4:32pm