OneDrive stopped syncing on Windows 8.1 computer

I have been using SkyDrive on Win 8/8.1 for about a year and a half. It works fine on my Surface and a spare Win 8.1 PC at work. On my primary work Win 8.1 PC it worked fine until July 21, 2014 when I started getting errors in the Application log. They all look like this.  I looked at all the threads listed when I posted this.  None of them has an answer I haven't tried.

Faulting application name: skydrive.exe, version: 6.3.9600.17085, time stamp: 0x533890f0
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0xeb0
Faulting application start time: 0x01cfa5a1a17070ed
Faulting application path: C:\Windows\System32\skydrive.exe
Faulting module path: unknown
Report Id: e014f482-1194-11e4-8294-d067e53b4ce2
Faulting package full name: 
Faulting package-relative application ID: 

I have not been able to get SkyDrive/OneDrive to run and sync since. The SkyDrive sync engine does not load and is not among running processes in Task Manager. I have scoured technet, answers, and any other Microsoft site for days to no avail.  I downloaded the ondrivets repair tool and ran it.  It tells me "OneDrive needs access to the folder "", which is unavailable.  I checked c:\users\"account name"\OneDrive to verify that my MS account had full control there.  It didn't so I added it.  My computer is connected to an AD domain. We switched domains in early July but SkyDrive worked for several weeks after the switch. I have disconnected and reconnected my MS account from Win 8.1 several times.  The SkyDrive sync engine just won't start.  I see many syncengine log files in the AppData \Local\Microsoft\Windows\SkyDrive\logs directory.  If there is a program that will read these perhaps I can figure out what is going on.

If I run the OneDrive app, it displays no files and there are no error messages.  The OneDrive item no longer appears in the left panel of File Explorer.  If OneDrive were a normal program, I would uninstall and reinstall it.  There doesn't seem to be any way to do that with OneDrive.

thanks, Mike

August 12th, 2014 1:47pm

I finally got it working.  I had to disconnect my computer from active directory and reconnect.  After doing that with a restart in between, OneDrive started syncing properly.
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August 12th, 2014 8:25pm

I have the same problem. Running MS Diagnostics did not help. How did you disconnect your PC from Active Directory? Forgive my ignorance...
July 1st, 2015 10:26am

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