OneDrive backup not backing up

Hi,

I recently deleted old PC backups in OneDrive due to a possible corrupted profile. When I deleted the backups I got the standard message that backups for PC Settings would be disabled. I thought that these could be turned back on, but I can't find where to do this in OneDrive. 

My PC still states that is is set to backup my PC Settings to OneDrive, but nothing happens. My PC is a trusted device, though it's not listed in the Security Settings, but I read that this option had changed and doesn't show devices and if they are not used they are removed within two weeks.

How can I get my PC Settings to re-sync or turn back on the OneDrive backup?

Note: Normal syncing of files works fine, it's just my PC Settings and this is a fresh install of Windows 8.1 pro from the DVD.

Thanks.





August 21st, 2014 5:02pm

I shall suggest you to Run the OneDrive troubleshooter

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August 24th, 2014 8:38pm

I shall suggest you to Run the OneDrive troubleshooter

August 24th, 2014 8:38pm

Hi,

Thanks for the link. I tried this and it found no issues, so I ran it again and reset OneDrive which I think it does the same as the following via the command line (which I've done so many times):

SkyDrive.exe /shutdown
SkyDrive.exe /reset
SkyDrive.exe

Neither option worked. I left it overnight to see if it was scheduled, but nothing happened.  As there is technically nothing wrong with OneDrive, it's just the sync. As my screenshots show above, all my settings are turned on to sync everything, so I'm guessing that deleting my backups has turned it off online (like the message stated when I removed them), and not locally but there are no OneDrive settings online for turning back on the sync. So I'm kind of stuck.

Thanks for your help anyway.


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August 25th, 2014 3:08am

Hi,

Did you see the Back up settings option in the Sync settings?

Make sure you have turn on it. Since when you delete the backed up settings for your device, it will also turn off setting backups for this device.

Let's turn it on as the article below:

How to Turn On or Off Your Sync Settings Between PCs in Windows 8 and 8.1

http://www.eightforums.com/tutorials/5591-sync-your-settings-turn-off-windows-8-a.html

Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

August 26th, 2014 5:37am

Hi,

Did you see the Back up settings option in the Sync settings?

Make sure you have turn on it. Since when you delete the backed up settings for your device, it will also turn off setting backups for this device.

Let's turn it on as the article below:

How to Turn On or Off Your Sync Settings Between PCs in Windows 8 and 8.1

http://www.eightforums.com/tutorials/5591-sync-your-settings-turn-off-windows-8-a.html

Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Free Windows Admin Tool Kit Click here and download it now
August 26th, 2014 5:37am

Hi, 

If you saw my screenshots and read my original post above, you'll see that everything is on. The screenshots were taken 2 days after I deleted my backups.

Thanks for the reply though.
August 26th, 2014 5:41am

Did you ever fix this issue? I have the same issue....Only start menu and theme syncs nothing else. It doesn't show up on device backup page.
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October 4th, 2014 4:14pm

Hi,

Yes, I fixed the issue. I forgot about this post due to lack of any real help.

I completely disabled OneDrive via the registery.

Launch 
regedit 

  1. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Skydrive.

  2. Set DisableFileSync to 1.

  3. Reboot.

Then I reset my TCP/IP & Winsock via command prompt:

netsh int ip reset

netsh winsock reset

Rebooted again and then turned on OneDrive again via Regedit:

  1. HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Skydrive.

  2. Set DisableFileSync to 0.

  3. Reboot

It took a few hours of checking. but it eventually synced, so all is well. Hope it works for you.

October 4th, 2014 4:33pm

Hello,

I have the same problem but I can not find "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Skydrive" anywhere in the Registry

Can you advise?

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December 15th, 2014 3:47pm

For some reason it's missing for some people.

You need to create the reg key.

If you don't have this key, you can simply create it by navigating to\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\ and right-clicking on Windows > NewKey and name it Skydrive.  In the right pane, right-click the empty space in the right pane and choose New > DWORD. Name it DisableFileSync. Double click DisableFileSync and change its value to 1. (Or you can Right-click > Modify > 1).

Reboot and re-enable it by changing 
DisableFileSync to 0. Reboot once more.



December 15th, 2014 6:37pm

For some reason it's missing for some people.

You need to create the reg key.

If you don't have this key, you can simply create it by navigating to\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\ and right-clicking on Windows > NewKey and name it Skydrive.  In the right pane, right-click the empty space in the right pane and choose New > DWORD. Name it DisableFileSync. Double click DisableFileSync and change its value to 1. (Or you can Right-click > Modify > 1).

Reboot and re-enable it by changing 
DisableFileSync to 0. Reboot once more.



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December 15th, 2014 6:37pm

The other thing to try is to go to https://onedrive.live.com/win8personalsettingsprivacy/ and follow the instructions of turning off Sync'ing on ALL of your devices (PC's, Laptops, Tablets, Phones, etc.) that are associated with your Microsoft Account. The same for "backup", turn those off as well, and delete the images from your OneDrive account.

Then after you have turned off everything, then select the "remove" button.

Now patience is a virtue... Wait a couple of days (seriously) for "Note: Your personal settings might not be deleted from the cloud immediately;  some info might remain on Microsofts cloud servers until the next scheduled clean-up process." I have no clue what the clean-up schedule is, but 3-5 days... Maybe... 7 days to be sure.

Just don't go resetting any devices back to factory till you have waited and then turned back on sync and backup. Unless you REALLY want to have a fresh restart ;)

April 3rd, 2015 7:38pm

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