Offline Files Not Working
Hello everyone, I am having trouble getting offline files to work. Here is the relevant info: Windows 7 Pro, 32-bit Offline files is enabled "Make Available Offline" does not appear in my right click menu I am trying to make a network share (which is also "My Documents") available offline Folder redirection is in use, but I cannot say to what extent (not a network admin) I have admin rights on my laptop Other users are able to make this share available offline Sharepoint is installed but not used (not sure if it is relevant) Basically, I just do not have the option to make anything available offline. There are no errors in the event logs related to this issue. Thanks for any guidance you can give. Mike
January 22nd, 2011 1:36pm

Hi Mike, Can you have the permission to access to that shared folder? Do you mean when you click the folder then right-click it, there’s no “Always available offline” option? Click Start, input offline files in the search bar, then click Manage offline files. On the General tab, click Enable offline files. Then restart the computer to check if it works. Please also refer to: Working with network files when you are offline. Regards, MiyaThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
January 25th, 2011 6:39am

Thank you for the response. "Can you have the permission to access to that shared folder?" I do have permission to access the folder "Do you mean when you click the folder then right-click it, there’s no “Always available offline” option?" That is correct, it is missing " Click Start, input offline files in the search bar, then click Manage offline files. On the General tab, click Enable offline files. Then restart the computer to check if it works." It is already enabled. I have tried disabling and re-enabling it. Also, when I type "offline files" into the all programs search bar, I get nothing. I have to go into the sync center to enable offline files.
January 25th, 2011 8:20am

Bump, I am still looking for a solution. Does no one else have this problem?
Free Windows Admin Tool Kit Click here and download it now
January 26th, 2011 8:33pm

Hi, You can try to reset the Cache to check if it works. 1. Open Control Panel – All Control Panel Items – Sync Center 2. Click “Manage Offline Files” – “View your offline files” 3. Clear all contents. 4. Click the Disk Usage Tab. 5. Click Delete temporary files. If it doesn’t work, please check if there’s any Group Policy settings related to the issue: 1. Click Start, input gpedit.msc in the search bar 2. Navigate to User Configuration\Administrative Templates\Network\Offline files 3. In the right panel, find Remove ‘Make Available Offline’, make sure it’s “Not configured” or “Disabled” 4. Navigate to Computer Configuration\Administrative Templates\Network\Offline Files 5. In the right panel, find Remove ‘Make Available Offline’ and Prohibit ‘Make Available Offline’ for these file and folders, both of them are “Not configured” or “Disabled” Then reboot to check if it works. Regards, MiyaThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
January 27th, 2011 4:38am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics