OE6 doesn't see sent items.dbx file from restored backup
All of a sudden my sent messages from 2009 only show Jan thru Mar. The other nine months have disappeared. I tried importing messages with no luck (file/import/messages/import from oe6 identity)I use MSbackup every month or so (full backups occasionally with differential backups monthly), so I did a restore from a Jan 2010 full backup, placing the restored files in a special folder so it wouldn't muck up the other OE6 files. There was a file in there called sent items.dbx. I renamed the restored sent items file to sent items 2009a.dbx, and put that file in the OE folder along with the rest of the .dbx files.OE6 can not see the restored file. Windows Explorer shows the file in the OE6 folder, but OE6 can't see it.How do I get the rest of my 2009 sent messages back? Is there some other way to import messages? Is there something that needs to be done to a restored backup file so OE6 can read it?Thanks for any helpBob1 person needs an answerI do too
August 3rd, 2010 4:49pm

The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below.Why does OE insist on compacting folders when I close it?:http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears:http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption:http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspxRecovery methods:If you are running XP/SP2, or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin, (or possibly the message store), copied as bak files.To restore a bak folder to the message store folder, first find the location of the Message Store.Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run.In WinXP, the .dbx files are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View.Close OE and then in Windows Explorer, click on the dbx file for the missing, or empty, folder and drag it to the Desktop. It can be deleted later once you have successfully restored the bak file. Minimize the Message Store.Open OE and, if the folder is missing, create a folder with the *exact* same name as the bak file you want to restore but without the .bak. Eg: If the file is Saved.bak, the new folder should be named Saved. Open the new folder and then close OE. If the folder is there, but just empty, continue on to the next step.First, check if there is a bak file already in the message store. If there is, and you removed the dbx file, go ahead and rename it to dbx.If it isn't already in the message store, open the Recycle bin and right click on the bak file for the folder in question and click Restore. Open the message store back up and change the file extension from .bak to .dbx. Close the message store and open OE. The messages should now be back in the folder.If the messages are successfully restored, you can go ahead and delete the old dbx file that you moved to the Desktop. If you do not have bak copies of your dbx files in the Recycle Bin, then:DBXpress run in Extract From Disk Mode is the best chance to recover messages:http://www.oehelp.com/DBXpress/Default.aspxAnd see:http://www.oehelp.com/OETips.aspx#4A general warning to help avoid this in the future:Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 300MB, and Default folders as empty as is feasible.Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see:http://www.oehelp.com/OETips.aspx#3 And backup often.Outlook Express Quick Backup (OEQB Freeware)http://www.oehelp.com/OEBackup/Default.aspx Bruce Hagen ~ MS-MVP [Mail]
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August 3rd, 2010 4:59pm

You can't just copy the backup to the message store. OE will not pick up on it. Instead, use this method to import the backup dbx file: www.oehelp.com/backup.aspx#imp1 steve "Gyrobob" wrote in message news:4aa372ac-65f2-4770-aa36-5dc3bcb55d35...All of a sudden my sent messages from 2009 only show Jan thru Mar. The other nine months have disappeared. I tried importing messages with no luck (file/import/messages/import from oe6 identity)I use MSbackup every month or so (full backups occasionally with differential backups monthly), so I did a restore from a Jan 2010 full backup, placing the restored files in a special folder so it wouldn't muck up the other OE6 files. There was a file in there called sent items.dbx. I renamed the restored sent items file to sent items 2009a.dbx, and put that file in the OE folder along with the rest of the .dbx files.OE6 can not see the restored file. Windows Explorer shows the file in the OE6 folder, but OE6 can't see it.How do I get the rest of my 2009 sent messages back? Is there some other way to import messages? Is there something that needs to be done to a restored backup file so OE6 can read it?Thanks for any helpBob
August 4th, 2010 3:17pm

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