Notifications pausing when in Standby

We use Outlook 2010 and Lync 2010 and have installed them on our Surface Pro 3 Windows 8.1 builds. When a device comes out of standby and the user unlocks it all the notifications from these two apps are queued and start popping up. This includes phone calls - which can't be answered because the caller hung up whilst the device was in standby.

Why is this happening and what can we do to stop it?

We have enabled "Turn off toast notifications on the lock screen" in Group Policy, but I'm not sure that's relevant.

August 19th, 2015 9:52am

When you are using Lync 2010 in a Surface, we can say that you are using the Configuration for "PushNotifications" in order to keep in the queue the Lync notifications.

You can check that running the following command from Lync PowerShell:

Get-CsPushNotificationConfiguration
If in the output you see the result as: EnableMicrosoftPushNotificationService: True, then you can change this configuration with this command:
Set-CsPushNotificationConfiguration -EnableMicrosoftPushNotificationService $False
Finally Invoke Lync Replication and wait for it completes with command:
Invoke-CsManagementStoreReplication
After that, you can test it.

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August 19th, 2015 3:13pm

It turned out that the "Turn off toast notifications on the lock screen" was the culprit for Lync call. When this is disabled the Lync toasts no longer display after the caller hangs up.
  • Marked as answer by Eric G-S 22 hours 20 minutes ago
August 27th, 2015 5:04am

It turned out that the "Turn off toast notifications on the lock screen" was the culprit for Lync call. When this is disabled the Lync toasts no longer display after the caller hangs up.
  • Marked as answer by Eric G-S Thursday, August 27, 2015 9:03 AM
Free Windows Admin Tool Kit Click here and download it now
August 27th, 2015 9:03am

It turned out that the "Turn off toast notifications on the lock screen" was the culprit for Lync call. When this is disabled the Lync toasts no longer display after the caller hangs up.
  • Marked as answer by Eric G-S Thursday, August 27, 2015 9:03 AM
August 27th, 2015 9:03am

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