Notebook switched on, password appeared on black screen, windows loading bar appeared, then got two options of BIOS Setup Utility and Change Boot Device order, I dont know what is happening, help Please!
My sisters notebook froze and she switched it off at the main switch, when she turned it back on the screen was black and a password box appeared, when i input the password, the XP loading bar came on like usual and then i got two options at the bottom of the screen. one was to press F9 for and the other was to press F10 for the BIOS Setup Utility, after a few seconds the screen went black and then the password appeared again, and the circle continued again. The Notebook is only 1 week old and i dont know if it is something she has done or whether it is a technical fault, i would appreciate it if someone could help me or if i will have to take it to a technician. The notebook is a Compaq Mini 110 and it runs on Windows XP Home Edition. 1 person got this answerI do too
November 15th, 2009 3:02pm

Hi, Your Sisters Notebook is under warranty and it might be a hardware related problem.As the notebook is only a week old.I would suggest you advise your sister to bring it back to the place whereshepurchased it from.Slan go foill, Paul
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November 15th, 2009 5:00pm

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