My computer crashes whenever i try to watch a youtube video or run a movie.  i have the .dmp files, yet no way to put them in this message. any and all help is appreciated.

I shall suggest you to update Adobe Flash Player for YouTube issue. Which media player are you using for watching movies?It may be a codec issue. Try VLC Media  Player-it's free and supports more media formats.

 We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  

Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here

If you have any questions about the procedure please ask

If you are being told you cant post a link, or embed a picture (or any other restriction) you just need to post to this thread saying your account has not been validated Look for the verify your account thread that is stuck to the top of the page. http://social.technet.microsoft.com/Forums/en-US/home?forum=reportabug Read more here http://social.technet.microsoft.com/Forums/windows/en-US/9fe32cfb-ed1c-4b9d-93d9-7ff32b0106a3/verify-your-account-16?forum=reportabug