No sound after installing Windows 7
I have no sound from my Toshiba Satellite U205-S5002 laptop after installing Windows 7 Professional 32-bit x86 Upgrade. I don't know how to determine if my sound card (used for years with Windows XP) is working with Windows 7 (see below). I see that others have had this problem after using Sleep. I have shut it down using Sleep, Hibernate, and Restart--plus a couple of manual shutdowns when it got hung up. I don't know (can't recall) if the sound was working before I went to the Sleep mode the first time after installing Windows 7. When I click on the speaker icon in the lower right of the screen, it shows that sound is going to the speakers at 100%, but there is no sound. I also get no sound from a headset or speakers plugged in to the computer. When I press Mute on my wireless keyboard, the red X appears normally and then disappears with another press. On the laptop keyboard, Fn and the ESC key are shown as turning the speakers on an off; nothing happens when I push Fn-ESC or when I push Fn 1 and/or 2, which are marked as volume control. The manual volume control on the computer itself does change the number of arcs to the right of the speaker icon in the lower right of the screen. When I follow advice I get in response to requests for online automated help, I go through the steps from Control Panel all the way to Sound, I see only an icon of a speaker with a green check mark in the lower right and the words: Speakers/ High Definition Audio Device/ Default Device. Does this mean my sound card is not recognized by Windows 7, or is that the sound card? How do I determine if the sound card is recognized and that it is working? I checked online to see if the driver was up to date and got the automatic reply that it is. I tried a suggestion from this site that took me through steps leading to a test of the speakers after going to Advanced under Sound and then selecting the speakers box. No change. Eric
August 31st, 2010 4:34am

Eric that is an old unit, did you install the vista drivers or what??? You would be going to toshiba for those drivers.
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August 31st, 2010 4:50am

I have been using it with Windows XP for several years. I went directly to Windows 7. Tonight I did the automated check for drivers and got the automated reply that the driver was up to date. I just noticed that laptops (mine?) generally don't have sound card, but rather have that function integrated into the computer. Now, I'm not sure what to ask in order to determine if the sound-card function is somehow not compatible with Windows 7 or if the problem might be the driver, despite the automated advice to the contrary. How do I go further with checking the driver?
August 31st, 2010 5:30am

Toshiba appears to support your model under Windows 7: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=1363705&rpn=PLUA0U&modelFilter=&selCategory=2756709&selFamily=1073768663 There are Win7 drivers there for your ADI onboard sound.
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August 31st, 2010 5:43am

I went to the Toshiba site and learned that my laptop is too old and not supported by a Win7 driver but that I should use a Vista driver from Toshiba. I downloaded and installed SoundMAX Integrated Digital Audio driver 6.10.1.6190. I did a restart and still have no sound.
August 31st, 2010 7:04am

Hi, I have a doubt, Its a very basic question, Usually SoundMAX extracts the files in C:\ drive. You have to manually explore the files and install it. Have you done like this? -AJ http://www.aloysiusjegan.in
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August 31st, 2010 7:37am

Let's make sure that your playback devices are enabled. Right-click the speaker icon on your taskbar > Select 'Playback Devices' In the empty space, Right-click and select both 'Show Disconnected/Disabled Devices' Do you see icons for your speakers and headphones now? You may need to enable both of these. You can also try the troubleshooter to discover any connection issues that may exist, instructions are below: Click 'Start' > Select 'Control Panel' Type troubleshooting in the top-right search field > Select 'Troubleshooting' Click 'Hardware and Sound' > Select 'Playing Audio'
August 31st, 2010 7:53am

Hi Eric, If the issue persists after trying the above suggestions, please check if the issue can be resolved by performing the following suggestions: Try another pair of speakers or headphone and see if the issue occurs. If the issue persists, let's move on. Check the device's status using the following steps: ======= 1. Click "Start", input "Device Manager" (without quotation marks) in the Search box, and then press "Enter". 2. Double-click "Sound, video and game controllers" to expand it. 3. Right-click the installed Sound Card and then click Uninstall. 4. Restart the computer. 5. Run Windows Update to see if the driver can be downloaded. Then, if the issue persists, please follow these steps to check the sound settings: ======= 1. Click "Start", input "mmsys.cpl" (without quotation marks) in the Search box, and then press "Enter". 2. Click the "Playback" tab, choose the default sound playback device, and click "Apply". 3. Double click the output device, on "Levels" tab, check if the sound is mute and then click Apply. In addition, please double check all cable connections between the sound card and speakers. Please make sure the speakers are correctly connected and the power is on. If the device is not working properly, it indicates that this current driver/device is not compatible with Windows 7. To resolve this issue, you will need to contact the manufacturer to get the latest compatible driver. Hope this helps. Regards, Linda Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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September 2nd, 2010 8:52am

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