For several months I have experienced an annoying problem that I cannot find an answer for.When changing to a user that needs a password the password block opens with mouse over but there will not be a cursor to type the password.I have restored, ran several fixes that I found on other forums but still have the problem. I found lots of info from years back regarding a problem update . Most said to run sfc /scannow or remove a certain update (which is not listed in my add and remove programs).Ctr/alt/delete works for the other password box but that gets old after awhile. My updates are all current.Someone please help me with this.thanks1 person needs an answerI do too

For several months I have experienced an annoying problem that I cannot find an answer for.When changing to a user that needs a password the password block opens with mouse over but there will not be a cursor to type the password.I have restored, ran several fixes that I found on other forums but still have the problem. I found lots of info from years back regarding a problem update . Most said to run sfc /scannow or remove a certain update (which is not listed in my add and remove programs).Ctr/alt/delete works for the other password box but that gets old after awhile. My updates are all current.Someone please help me with this.thanksDid you ever changed the Mouse? What mouse type are you using serial standard mouse?Try to Reset the BIOS to default settings that may help or update the BIOS to the latest. nass -- http://www.nasstec.co.uk

Nass1 I did change the mouse. The problem is still here.I have no idea how to reset or update the bios. thanks for your help.

Nass1 I did change the mouse. The problem is still here.I have no idea how to reset or update the bios. thanks for your help.What model and make your machine?Do you have a manual came with it?Try to read about the BIOS section and how to access it and reset to default.Or let us know the make and model of the machine, we may can help. nass -- http://www.nasstec.co.uk

Nass1I figured out how to reset and also updated the bios. The cursor problem seems to be cured. I have changed users 6 times and it is good so far. Thanks for your help.

It is a Dell 4700.thanks Here the owner manual for your machine type:http://support.dell.com/support/edocs/systems/dim4700/en/om/Y69490LRs.pdfCLEAN THE MOUSE — See the Dell Dimension Help file for instructions on cleaning the mouse. Toaccess the help file, see page 9.CHECK THE MOUSE CABLE —1 Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bentpins.2 Remove mouse extension cables, if used, and connect the mouse directly to the computer.3 Shut down the computer (see page 47), reconnect the mouse cable as shown on the setup diagram foryour computer, and then restart the computer.Try to rollback your mouse driver by performing this step:Reinstalling Drivers :NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers.If you install drivers obtained from other sources, your computer might not work correctly.Using Windows XP Device Driver RollbackIf a problem occurs on your computer after you install or update a driver, use Windows XP DeviceDriver Rollback to replace the driver with the previously installed version.1 Click the Start button and click Control Panel.2 Under Pick a Category, click Performance and Maintenance.3 Click System.4 In the System Properties window, click the Hardware tab.5 Click Device Manager.6 Right-click the device for which the new driver was installed and click Properties.7 Click the Drivers tab.8 Click Roll Back Driver.If Device Driver Rollback does not resolve the problem, then use System Restore to return yourcomputer to the operating state that existed before you installed the new driver.Dell Dimension System BIOS dwonload for Dell Dimension 4700:http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R115122&SystemID=DIM_P4_4700&servicetag=&os=WW1&osl=en&deviceid=308&devlib=0&typecnt=0&vercnt=8&catid=-1&impid=-1&formatcnt=0&libid=1&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=151799http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=DIM_P4_4700&os=WW1&osl=en&catid=&impidLast method is resetting the BIOS to factory settings:Entering System Setup to reset teh BIOS : 1. Turn on (or restart) your computer. 2. When the blue DELL logo appears, press <F2> immediately. On theBIOS screen locate the option for Factory default to set the BIOS to factory default.nass -- http://www.nasstec.co.uk