New user stuck at Welcome screen (Roaming Profile on Windows 7 Professional)
We are having an issue with slow login times for new users (and on occasion, current users). They have a roaming profile setup (Profile share & Home Folder) set to the correct location, but when they initially log in, it takes 10+ minutes for them to
get past the Welcome screen. I could not find an issue with our GPO setup, but I did get a log of what goes on during that time.
One thing stood out because it appeared several times throughout the logon process:
CExtSessionLogger: : Delete: Failed to DeleteInstance with 0x80041002
I'm wondering if that is an indication of why it is taking so long to log in. Any help would be appreciated!
September 25th, 2012 10:08am
Hi,
Try to disable antivirus software and firewall for test.
Furthermore, you can try to disable fast logon:
Open the Group Policy Object where you have preference items.
Enable the 'Always wait for the network at computer startup and logon' setting (disable fast logon feature) in Computer Configuration--->Administrative Templates--->System--->Logon.
Run 'gpupdate /force' in command prompt and then restart the clients to get policies refreshed.
Check whether all map drives with custom label are shown in Explorer.
This article may also helpful to you:
http://support.microsoft.com/kb/2525332
Hope that helps.
Regards,
Leo
Huang
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September 26th, 2012 1:00am
Sorry I have not replied quickly, I did not have alerts setup for my profile.
Here's a few updates:
1. The AV was not installed at the time of testing\troubleshooting
2. The Windows Firewall is turned off.
3. The GPO "Always wait for the network at computer startup and logon" is set to enabled (and has been for several months).
4. The article KB2525332 I'm a little weary of applying due to the fact that the last time I made changes to Folder Redirection settings, I inadvertently deleted all users redirected folders & docs and also for some odd reason, managed to make adding
favorites to IE (which are redirected) freeze the computer up for a few minutes.Chris Roberts IT Professional CompTIA A+, MCTS: Windows 7, Configuration
October 4th, 2012 10:24am
Hi,
Try this KB:
http://support.microsoft.com/kb/977346
Sometime the GPO of desktop background may affect this.
Furthermore, since the issue occur with various users on the domain, I suspect the issue should related with GPO configuration on Server. I suggest to contact Windows Server Forum for further
help:
http://social.technet.microsoft.com/Forums/en-US/winservergen/threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and
other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Leo
Huang
TechNet Subscriber Support
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here.Leo Huang
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October 5th, 2012 3:57am
Hi,
Hows everything going? Please feel free to give me any update.
Thank you for your cooperation.
Regards,
Leo Huang
TechNet
Subscriber Support
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TechNet Subscription user and have any feedback on our support quality, please send your feedback
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October 9th, 2012 11:10pm
Hi,
As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will
mark it as Answered as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you
wish.
BTW, wed love to hear your feedback about the solution. By sharing your experience you can help other
community members facing similar problems. Thanks for your understanding and efforts.
Regards,
Leo Huang
TechNet Subscriber Support
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here.Leo Huang
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October 10th, 2012 3:16am