We are a small company.  We are running six windows 8 computers.  Our secretary works from home, the rest of us are in the same office.   

The Admin Computer stores all of our work files within a folder called 'casework' (about 400GB).   The 'casework' folder is shared on the office network.  This 'casework' folder is also synced by Google Drive. 

When our secretary works on her home computer and makes a new file, e.g. letterV2, the new file downloads to our 'casework' folder to the Admin Computer here at the office.  However, the new file cannot been seen on our other computers over the office network.

The newly created files are not shared to 'everyone' unless I un-share 'casework' from the network and then share 'casework' again. 

The problem seems to be that the new files added by Google Drive are not inheriting the permissions of the 'casework' folder. 

There are no options to change in Google Drive.  Is this a Windows8 problem? Will Windows10 have a fix for this? Are there any work arounds? Does our secretary need to work at the office?

Yours Hopefully

Matt

this case maybe related to Google drive setting

https://support.google.com/a/answer/2789107?hl=en

I suggest you contact Google first to isolate software issue

I suggest you also test copy and paste file from and into the shared folder (case work) in your office environment

Find suitable work around based on your office scenario

Lock down your shared folders to 'Can view' access only. If a user only has view access to a folder, they cant remove or add files to it. This is the safest way to ensure someone doesnt add or remove content from a shared folder. However, it means you'd need to develop a business process to identify people with the Can edit sharing setting for a shared folder. Alternatively, you might want to educate your users to be careful about granting edit access to shared folders.

• Dont move files or folders to 'My Drive' that are already in a folder. Doing so will remove it from the folder. To avoid having content removed from shared folders, you might instruct your users to not move anything from Shared with Me to My Drive if it's already in a folder.

  If you see a folder name to the right of a file in the Shared with Me view, the file is in a folder.

  Shared with Me is not a folder, so you can safely move a top-level item from Shared with Me to My Drive and it won't affect anyone else (as you're not moving anything out of a folder). However, if you click into a folder in Shared with Me and then drag an item from the folder into My Drive, that item will no longer be in the folder (for you or anyone else).

  To prevent users from accidentally moving a shared folder, some companies have instructed their users to never drag a file into My Drive.

• Advanced users can add the file to 'My Drive' instead of moving it. This is not a copy of the file. It's literally the same file located in multiple folders. For example, renaming the file in My Drive will rename it for everyone and sharing it will share the original file with anyone the added file is shared with.

  Users can do this by selecting a file and then pressing Shift+Z to display the "Add To" dialog box.

If you have other issues moving files in Google Drive, see Resolve common Google Drive issues.

• Edited by britishdhez 31 minutes ago

this case maybe related to Google drive setting

https://support.google.com/a/answer/2789107?hl=en

I suggest you contact Google first to isolate software issue

I suggest you also test copy and paste file from and into the shared folder (case work) in your office environment

Find suitable work around based on your office scenario

Lock down your shared folders to 'Can view' access only. If a user only has view access to a folder, they cant remove or add files to it. This is the safest way to ensure someone doesnt add or remove content from a shared folder. However, it means you'd need to develop a business process to identify people with the Can edit sharing setting for a shared folder. Alternatively, you might want to educate your users to be careful about granting edit access to shared folders.

• Dont move files or folders to 'My Drive' that are already in a folder. Doing so will remove it from the folder. To avoid having content removed from shared folders, you might instruct your users to not move anything from Shared with Me to My Drive if it's already in a folder.

  If you see a folder name to the right of a file in the Shared with Me view, the file is in a folder.

  Shared with Me is not a folder, so you can safely move a top-level item from Shared with Me to My Drive and it won't affect anyone else (as you're not moving anything out of a folder). However, if you click into a folder in Shared with Me and then drag an item from the folder into My Drive, that item will no longer be in the folder (for you or anyone else).

  To prevent users from accidentally moving a shared folder, some companies have instructed their users to never drag a file into My Drive.

• Advanced users can add the file to 'My Drive' instead of moving it. This is not a copy of the file. It's literally the same file located in multiple folders. For example, renaming the file in My Drive will rename it for everyone and sharing it will share the original file with anyone the added file is shared with.

  Users can do this by selecting a file and then pressing Shift+Z to display the "Add To" dialog box.

If you have other issues moving files in Google Drive, see Resolve common Google Drive issues.

• Edited by britishdhez Monday, August 03, 2015 6:54 AM

this case maybe related to Google drive setting

https://support.google.com/a/answer/2789107?hl=en

I suggest you contact Google first to isolate software issue

I suggest you also test copy and paste file from and into the shared folder (case work) in your office environment

Find suitable work around based on your office scenario

Lock down your shared folders to 'Can view' access only. If a user only has view access to a folder, they cant remove or add files to it. This is the safest way to ensure someone doesnt add or remove content from a shared folder. However, it means you'd need to develop a business process to identify people with the Can edit sharing setting for a shared folder. Alternatively, you might want to educate your users to be careful about granting edit access to shared folders.

• Dont move files or folders to 'My Drive' that are already in a folder. Doing so will remove it from the folder. To avoid having content removed from shared folders, you might instruct your users to not move anything from Shared with Me to My Drive if it's already in a folder.

  If you see a folder name to the right of a file in the Shared with Me view, the file is in a folder.

  Shared with Me is not a folder, so you can safely move a top-level item from Shared with Me to My Drive and it won't affect anyone else (as you're not moving anything out of a folder). However, if you click into a folder in Shared with Me and then drag an item from the folder into My Drive, that item will no longer be in the folder (for you or anyone else).

  To prevent users from accidentally moving a shared folder, some companies have instructed their users to never drag a file into My Drive.

• Advanced users can add the file to 'My Drive' instead of moving it. This is not a copy of the file. It's literally the same file located in multiple folders. For example, renaming the file in My Drive will rename it for everyone and sharing it will share the original file with anyone the added file is shared with.

  Users can do this by selecting a file and then pressing Shift+Z to display the "Add To" dialog box.

If you have other issues moving files in Google Drive, see Resolve common Google Drive issues.

• Edited by britishdhez Monday, August 03, 2015 6:54 AM

this case maybe related to Google drive setting

https://support.google.com/a/answer/2789107?hl=en

I suggest you contact Google first to isolate software issue

I suggest you also test copy and paste file from and into the shared folder (case work) in your office environment

Find suitable work around based on your office scenario

Lock down your shared folders to 'Can view' access only. If a user only has view access to a folder, they cant remove or add files to it. This is the safest way to ensure someone doesnt add or remove content from a shared folder. However, it means you'd need to develop a business process to identify people with the Can edit sharing setting for a shared folder. Alternatively, you might want to educate your users to be careful about granting edit access to shared folders.

• Dont move files or folders to 'My Drive' that are already in a folder. Doing so will remove it from the folder. To avoid having content removed from shared folders, you might instruct your users to not move anything from Shared with Me to My Drive if it's already in a folder.

  If you see a folder name to the right of a file in the Shared with Me view, the file is in a folder.

  Shared with Me is not a folder, so you can safely move a top-level item from Shared with Me to My Drive and it won't affect anyone else (as you're not moving anything out of a folder). However, if you click into a folder in Shared with Me and then drag an item from the folder into My Drive, that item will no longer be in the folder (for you or anyone else).

  To prevent users from accidentally moving a shared folder, some companies have instructed their users to never drag a file into My Drive.

• Advanced users can add the file to 'My Drive' instead of moving it. This is not a copy of the file. It's literally the same file located in multiple folders. For example, renaming the file in My Drive will rename it for everyone and sharing it will share the original file with anyone the added file is shared with.

  Users can do this by selecting a file and then pressing Shift+Z to display the "Add To" dialog box.

If you have other issues moving files in Google Drive, see Resolve common Google Drive issues.

• Edited by britishdhez Monday, August 03, 2015 6:54 AM

I think the problem might be this (when reading the below replace ftp.exe with 'google drive')

When you use the Ftp.exe program to download a file, the program first creates a temporary file in the %Temp% folder. After the file is downloaded successfully, the Ftp.exe program moves the file to the destination folder. If the %Temp% folder and the destination folder reside on the same partition, moving the file does not change the file permissions of the downloaded file. Therefore, the downloaded file in the destination folder inherits the file permissions of the %Temp% folder instead of the file permissions of the parent folder.

Original text from  - //support.microsoft.com/en-us/kb/973510

So do you think putting the temp folder and the Google drive folder on different partitions might work. 

Windows 8 wont let me share the %Temp% folder on the homegroup?

Matt

may I know how that work case folder sync with google drive?

I suggest you contact Google drive first, we have limitation information regarding this product.

You can proof that there is no issue for sharing folder within your office network

I think that's not how online share drive work, unless your secretary can join your office network trough internet

http://www.howtogeek.com/196435/how-to-share-files-and-folders-from-your-cloud-storage-folder/

this is the example, you can ask your secretary to send file trough share drive and assign 1 admin to sync and send it to your case work folder

But maybe you will be interested with Office 365

https://products.office.com/en-us/business/compare-office-365-for-business-plans

• Edited by britishdhez 4 hours 59 minutes ago

may I know how that work case folder sync with google drive?

I suggest you contact Google drive first, we have limitation information regarding this product.

You can proof that there is no issue for sharing folder within your office network

I think that's not how online share drive work, unless your secretary can join your office network trough internet

http://www.howtogeek.com/196435/how-to-share-files-and-folders-from-your-cloud-storage-folder/

this is the example, you can ask your secretary to send file trough share drive and assign 1 admin to sync and send it to your case work folder

But maybe you will be interested with Office 365

https://products.office.com/en-us/business/compare-office-365-for-business-plans

• Edited by britishdhez Thursday, August 06, 2015 2:25 AM

may I know how that work case folder sync with google drive?

I suggest you contact Google drive first, we have limitation information regarding this product.

You can proof that there is no issue for sharing folder within your office network

I think that's not how online share drive work, unless your secretary can join your office network trough internet

http://www.howtogeek.com/196435/how-to-share-files-and-folders-from-your-cloud-storage-folder/

this is the example, you can ask your secretary to send file trough share drive and assign 1 admin to sync and send it to your case work folder

But maybe you will be interested with Office 365

https://products.office.com/en-us/business/compare-office-365-for-business-plans

• Edited by britishdhez Thursday, August 06, 2015 2:25 AM
• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator Monday, August 10, 2015 9:18 AM

Fixed it!!!!!!!

OK, so...

The problem was google drive first downloaded files into its temp folder, it then 'moved' the files to the destination folder which is shared on the workgroup/homegroup. The problem occurred as when the file was 'moved' to the google drive destination folder it retained the share permissions of the temp folder which was not shared on the homegroup/workgroup. 

Solution.  I added a second physical hard drive into the the main office PC.  When windows moves files to a different physical hard disc the file inherits permissions from the folder on the second hard drive. 

So I now have a pc at home with two hard drives (our company Google drive folders are stored on the second hard drive) and we have the main office pc again with two drives.  I have a homegroup/workgroup both at home and in the office.  

The outcome of this is what ever work I do at home or any work done by our team at the office is all shared on all of our PC's at home and at work. 

So if your having this problem, store your google drive files on a second hard disk (there cheap enough!).

Ta Da (So Smug right now!!)

Matt