Somehow the New and the Delete button in the "Users" page have disappeared, even for users in the "administrators" and "user administrators" set, but we did not realize this until we restarted the machine recently. A lot of things have changed in the mean time. Any suggestions on what I should be checking? Note that we did not knowingly implement any policies to hide these buttons. Any insight/suggestions to make these buttons to appear will be highly appreciated.

Regards,
John

• Edited by Just Another FIM Guy Monday, March 09, 2015 9:06 PM

Ok, I have found out the root cause - the "User Administrators" set got a new GUID when I did the configuration migration from DEV to PROD. And looks like the GUID is hardcoded in the code - so if that does not match, the Users page will not display the buttons.

So now the question is how can I change the GUID back to the original? Any suggestions? Any options other than going to the database and making the update directly?

Thanks!

Got it solved. The configuration migration tool deleted the original "User Administrators" set and recreated a new one, which had a new GUID. Since the users page looks for the GUID of the original User "User Administrators" set to determine who can see the New/Delete buttons and who cannot, it did not recognize the newly created "User Administrators" and hence hid those buttons. So I went to the FIM Service database and replaced the GUID of the newly created set with the old GUID (I would not go to the details here though as this involves updating GUIDs inside the DB which MSFT usually do not recommends).

• Marked as answer by Just Another FIM Guy 9 hours 1 minutes ago
• Edited by Just Another FIM Guy 8 hours 59 minutes ago

Got it solved. The configuration migration tool deleted the original "User Administrators" set and recreated a new one, which had a new GUID. Since the users page looks for the GUID of the original User "User Administrators" set to determine who can see the New/Delete buttons and who cannot, it did not recognize the newly created "User Administrators" and hence hid those buttons. So I went to the FIM Service database and replaced the GUID of the newly created set with the old GUID (I would not go to the details here though as this involves updating GUIDs inside the DB which MSFT usually do not recommends).

• Marked as answer by Just Another FIM Guy Wednesday, March 11, 2015 10:17 PM
• Edited by Just Another FIM Guy Wednesday, March 11, 2015 10:19 PM