I bought a new Laptop 3 week ago. It works well, but download speeds ist very slow. I use cable internet (modem) speed 25Mbit/s, normal with my old Laptop (Window xp) I can DL with speeds ca.1 Mbit/s but with this new <20 kbit/s (same file). too much different!!! I tried to find solutions , I read thousands of internet page and try some method, but unsuccess: Disabled IPv6, Booted into Safe Mode problem persists, Tried Firefox, Chrome and IE8, Disabled A/V and Firewall , change to work network, ran Windows Update and driver. a response came back that I should create a a new connection using the "workgroup" model instead. but i fail. I started using the computer for four years and not see a problem,so I not know much about systems. If anyone know, how to troubleshoot this problem, please tell me and please describe in detail . Thanks

Which network card does the laptop use? Do you use the latest driver? Disable power saving features of the network card in the device manager."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

thanks you very much for the reply. Now I found a way to solve the problem. ^0^ the Problem caused by some software. So i disable it.

Which software was the cause?"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Biongo Wi-Fi, I took it out of Startup Item. thanks to alex zhao's advice i take the steps on this page. http://support.microsoft.com/kb/929135 (How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7). So I hope my laptop will continue to work well. ^_^