Networked Drive causes Windows Explorer to crash.
As a member of the Microsoft Partners program I have downloaded the 64bit RTM version of Windows 7 and have had it installed for a coupled of weeks. I currently have this system configured as part of a Domain using Windows Server 2008 as the Domain Controller - again everything seems to be going pretty well. Only problem I have noticed here is with the log out screen - when a user logs out the little Red Control Icon in the lower right of the screen disappears so the user cannot send the system into "Sleep" mode. If you do "Ctrl+Alt+Del" the sign-in screen appears and the Icon comes back - then you can send the system into a "Sleep" mode - not sure this is a bug, could be the way it was supposed to work.Here is my big problem. I have a WHS on my home network - my music is on that server in a shared folder. The folder appears on my Win7 desktop but requires a sign in each time I try to use the folder with Windows Media Player - I also have movies on that system. Right or wrong, I tried mapping a drive directly to that folder so I could play music without having to provide a User ID and Password each time. It seemed to work as long as the system wasn't turned off, when it was turned off the drive wasunable to re-connect. In an effort to remove the drive or expose its "Properties"so I could try to remove or re-connect the drive I "Right-Clicked" the drive which started the littleblue ring spinning, andspinning and spinning.......until a window finally appeared (5 minutes) that said "Windows Explorer was no longer responding" and I was given three choices: Stop theProgram, Wait longer, or (can't remember) - anyway I chose to Stop Explorer, that window disappeared and another appeared that said "Windows was searching for a Solution" - this lasted for about 10 seconds at which point everything on my desktop disappeared to include the unresponsive window, the start button,the whole systray and all the Icons - I was left with a senic background, a mouse pointer and nothing to click on. I waited for several minutes before I finally did a hard kill and restarted the system.I tried this process three times, allwith the same result - I would very much like to"Un-map" the drive as it is effecting the time it takes to start-up the system. Before I mapped this drive it simply "snapped" into the desktop, now I have to wait for a minute or two while it tries to re-connect. I think we have a bug here - unless somone knows how to "Un-map" a drive without"right clicking".Thoughts....LJ
October 21st, 2009 4:51am

I suggest that you change the authentication level on the Windows 7 computer. Please refer the following article. Network security: LAN Manager authentication level In Windows 7, please change the level to Send LM & NTLM - use NTLMv2 session security if negotiated.Arthur Xie - MSFT
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October 21st, 2009 12:16pm

I just looked for the proper place to make this change - so far I don't see a location to check or change this setting - why would this change correct the issue with Windows Explorer becoming inactive when I "right click" on a mapped drive I am trying to remove?I just tried removing the drive again - same result, except I chose to "Restart Program" and while everything on the desk top disappeared, it did come back but I still can't remove my mapped drive.I will continue to look for the proper place to change the setting you suggest, but for now I can't find it.LJ
October 21st, 2009 12:42pm

To change the setting, please open gpedit.msc and change related policy. It seems that the mapped drive disconnects and cannot re-connect automatically when you access it. If the authentication level is not matching, the re-connection may be failed. The way to change the setting is introduced in the above article.Arthur Xie - MSFT
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October 26th, 2009 5:39am

Arthur;Have done a little more research and part of the problem is that the PC I want to use the mapped drive on is part of a Windows Server 2008 Domain and the WHS is not a member of that Domain. Apparently there is no reliable way to map a non-domain drive to a domain system. WHS is also written to prevent it from joining a Domain - which now isolates all my "shared" music to a system I cannot access. I have read a posting or two that tells one how to join WHS to a Domain - just not sure that that will do to my EULA.When I open Windows Media Player all the music stored on WHS is listed, but the files will not play. Clicking on the files simply sets the little Windows 7 "loop" spinning and eventually it tells you that the program has stopped responding. I was finally able to disconnect the mapped drive by "right clicking" and simply waiting for about 10 minutes while it did something, then a menu appeared that included a disconnect option - the system now boots normally, but I cannot access the music at all.I have looked at the article you suggested, but I cannot locate the proper location to change authentication.LJ
November 1st, 2009 4:35pm

You can open gpedit.msc, locate to the branch Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options\. Then make the change on the policy Network security: LAN Manager authentication level. Change to Send LM & NTLM - use NTLMv2 session security if negotiated. If your system is Windows 7 Home Premium, you need to modify it via Registry. 1. Launch regedit from Start Search box.2. Find the following branch. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa 3. Create a DWORD key under Lsa and set: Name: LmCompatibilityLevel Value: 1 4. Restart.Arthur Xie - MSFT
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November 10th, 2009 11:55am

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