I use a vb script called from a .cmd file at logon to add and remove printers for users. I have been using this system for several years to support 2000+ users in 50+ locations. The printers are all shared on Windows 2003 domain member servers. Users travel between sites and expect to find a local printer where ever they log onto our domain. The cmd file determines location via default ip gateway and creates the vb script in the local machine's temp file with the appropriate printers on the fly. It then calls it. So far everything works. On 3 machines in 2 different sites this process has failed on Windows 7 (32 bit) Pro machines. There is no error displayed by this process, the vb script is properly created, I can see it run in task manager, just no print device installed. Other (nearly identical) Windows 7 (32 bit) Pro machines work correctly. If I run the cmd file from a command prompt it does produce this error in a message box: Operation could not be completed (error 0x00000709). Double check the printer name and make sure the printer is connected to the network. The message above is from the cmd script. It is using a rundll32 printui command to set a local printer as default as the last command of the cmd file. This shows the cmd file runs to completion. Also, the vb script file is created correctly and if copied to other machines and run (xp or Win 7) it does add the print devices. If I run try to connect to the printer by entering it in the run bar as \\server\share or I try to install the any of the print devices shared on this server using the add\remove printer wizard I get the error "The specified port is unknown". Ideas?

On other bit of info, I can create local ports pointing at the servers shares and then install the device as a local printer. This is not feasible as "the" solution given the scope of the local network. Additionally, if I manually add a network printer from another location the printer installs without issue on the machine while it still errors out trying to install from the local server.

Hi, Thanks for posting in Microsoft TechNet forums. Based on my research, you could take the following steps to check the result: Open Registry Editor, making sure that you have administrator rights. Expand HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Architecture\Drivers\Version-3 Delete any subkeys for printer drivers that have been installed. Expand HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Print\Printers Delete any subkeys that reference any network printers. Close Registry Editor Restart the Print Spooler services Note: please backup your registry before you perform this action. On the network computer which you want to access your printer, you could try to add a network, wireless, or Bluetooth printer, check if the printer is in the printer list. And if the issue persists, based on your description, it may be related to the local server settings, so you could go to the Windows server forum for further help: Windows Server Forums Hope it helps. Regards, Alex Zhao TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Thanks Alex, I will try this out on Tuesday. Barring total meltdown we do not make any changes to anything on Fridays. I will reply on Wednesday to let you know.

Hi, I'm waiting for your result. Regards, Alex Zhao TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Turkey13, I would appreciate that you could drop me a note to tell me if the issue have been solved. If you need further assistance, please feel free to let me know. Regards, Alex Zhao TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.