Hi, I have offline files disabled on my network through group policies. I've confirmed this by going into the sync center and clicking on 'Manage Offline Files". When the window appears the "Enable offline files" button is greyed out, and below that it says "Offline files is currently disabled". However if I right click on one of my mapped network drives (H:\), under the general tab it says "Offline" and the file system is listed as "CSC-CACHE". The pie graph also shows the current capacity and free space of my C:\ drive and not the network drive. If I right click on any of my other network drives it shows the file system as "NTFS" and the pie graph shows the current free space of the actual network drive. Even if I try and manually navigate to the network location using windows explorer it still is showing the cached info. I can tell this as some of the files have a grey "x" over their icon and I can't access them. And also if I make changes to files they save ok, and the new version will open up fine on my Win 7 laptop. But if I look at the file from a different computer it still has a last modified date of a couple of days ago and none of my changes are in there. Can someone please advise how I can permanently disable offline file caching for this particular network location? I would've thought having offline files disabled would've prevented this?! Is there a way to post screenshots as it might make this easier to explain? Thanks Brad

Hi Brad, Please try to reset the cache. 1. Open Control Panel\All Control Panel Items\Sync Center 2. Click “Manage Offline Files”. 3. Click “View your offline files”. 4. Clear all contents. 5. Click the “Disk Usage” tab. 6. Click “Delete temporary files”. If the issue persists, please use the “Method 2” in the following article. How to re-initialize the offline files cache and database After the above step you may manually check if the cache is cleared. Also, I would like to share you the following articles to move Offline Files on Windows 7. How to Move Offline Files Cache in Windows 7 Cannot Remove Offline Files from Sync Center Hope this helps. Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, Thanks for you help Sabrina. I couldn't do Method 1 above as "Manage Offline Files" was greyed out due to Offline Files being disabled. However after reading the link for method 2, I did used the registry entry "FormatDatabase", and after a reboot it seems to have fixed itself. My drive is not reporting properly as a network drive and doesn't seem to be caching anymore. I'll keep an eye on it over the next couple of days but at this stage it appears to be all good :) Thanks.

Hi, Thanks for you help Sabrina. I couldn't do Method 1 above as "Manage Offline Files" was greyed out due to Offline Files being disabled. However after reading the link for method 2, I did use the registry entry "FormatDatabase", and after a reboot it seems to have fixed itself. My drive is now reporting properly as a network drive and doesn't seem to be caching anymore. I'll keep an eye on it over the next couple of days but at this stage it appears to be all good :) Thanks.

Hi Brad, Thanks for updating the status of our issue. After sharing your experience you can help other community members facing similar problems. Thanks, and have a great day! Best Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.