When ever we install a window 7 update, the printer goes off-line, and I have to do a system restore to an earlier date to get the printer bak on line. Is there another solution?

Hi, You can try to delete the network printer and manually add it again: http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/2c055ac8-b79e-4f30-a53d-798e69ed8d2f/ Also you can update the printer driver. Hope it helps. Regards, Leo HuangPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, For turning on the offline mode, firstly you have to firstly click Start. You have to take the Control panel. In that, you would select the option named ‘Printers and Faxes’ icon. When you click that it would open a window. That window would show the list of printers which are being connected to the system. Then, double-click the printer in which you have to change the mode. A pop-up window would then appear. You would go to the printer in the menu bar of that pop-up window. Lastly uncheck the ‘use Printer Offline’. After performing that the printer would go into the online mode.Computer Repair | Printer Support