From another thread where I have posted but not getting an answer. Joson Zhou - MSFT wrote: In addition, lets check the following items: 1. Verify that the following services are started: Remote Procedure Call (RPC) Network Connections (this service depends on RPC service) Plug and Play COM+ Event System (this service depends on RPC service) Remote Access Connection Manager (this service depends on Telephony service) Telephony (this service depends on RPC service and on PnP service) ALL SERVICES STARTED 2. Verify the default DCOM communication properties:3.1. Click Start, type dcomcnfg in the Start Search box, and press Enter.3.2. Expand Componet Services\Computers, right-click My Computer and select Properties.3.3. In the Default Distributed COM Communication Properties section of Default Properties tab, make sure that: Default Authentication Level is set to Connect Default Impersonation Level is set to Identify BOTH OPTIONS ARE SET TO WHAT YOU HAVE STATED HERE - FOR OTHERS THAT MAY ALSO BE FOLLOWING THIS THREAD MAY FIND IT EASIER TO OPEN THE RUN OPTION (WINDOWS KEY and R together) AND ENTER comexp.msc DOUBLE CLICK COMPUTERS AND THEN SELECT PROPERTIES. - If the above settings are correct but the issue persists, please perform the following steps for troubleshooting: 1. Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and replace the file. To do this, follow these steps:1.1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.1.2. Type the command: sfc /scannow and press Enter.1.3. Once completed, restart the machine and check the result. RAN THE SYSTEM FILE CHECKED TOOL AND IT FOUND NO VIOLATION IN THE INTEGRITY CHECK 2. If the issue persists, lets re-register the network DLL files:2.1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.2.2. Type the following lines, and then press ENTER after you type each line. Click OK when the RegSvr32 dialog box appears for each command. regsvr32 netshell.dll regsvr32 netcfgx.dll regsvr32 netman.dll 2.3. After that, restart the machine to check the result. UNREGISTERED THE DLL'S MENTIONED AND THEN REREGISTERED THEM. The version of Vista that I am using is Business, and is not part of a domain. Service pack v.688 is also installed.I have ony experienced this I beleive after installing VMWARE or could simply be a coincendence.After following what you have stated above the connections and still not displaying and is simply blank, although the connections work fine.

Hi AreJayTee, To narrow down the cause of this issue, is it possible to temporarily uninstall the VMWare? In addition, please boot into Safe Mode to check the result. I look forward to your reply.

Sorry for the late reply, VMware is currently unistalled, noticed this after unistalling the program, rebooting into safe mode does not make any difference either it is still blank.

Hi AreJayTee, Based on the current situation, please collect Process Monitor and System Log for further research. Here is the detailed steps: Process Monitor: ============== 1. Download Process Monitor from the following website:http://www.microsoft.com/technet/sysinternals/SystemInformation/processmonitor.mspx 2. Extract ProcessMonitor.zip and run Procmon.exe. 3. After that, open the Network Connection by using ncpa.cpl in order to reproduce the issue. 4. Once the issue reproduces, go into Process Monitor window, press Ctrl + E to stop capturing and press Ctrl + S to save the log. System Log:=========== 1. Click Start, and type eventvwr on the Start Search box. 2. Expand Windows Logs, right-click System, and click Save Event As to export the system event log to a .evtx file. After that, please upload the above files to the following space: https://sftasia.one.microsoft.com/choosetransfer.aspx?key=7caf6bb3-b3ef-49bb-9b53-58080e1abe6c Password: 8Cr)L@lJCA4v_f I look forward to your response.