Netsh wfp Error code 5
I am trying to troubleshoot why a certain program wasnt working and was told to run netsh wfp capture start from an elevated command prompt. But I keep getting an access denied error. Error code 5. I am attaching a screen shot of the error. Dont know ehy I am receiving this error. It is a brand new laptop. Thanks Prabhu
April 10th, 2012 9:16pm

Hi, According to the error message, that seems something block the behavior to run netsh wfp command. Or it is probably due to a permissions issue for the nshwfp.dll file which contains the string for the error you're getting. I suggest to reset the security setting back to default: http://support.microsoft.com/kb/313222 1 Click the Start orb. 2 Under Start Search, type cmd, and then press enter. 3 Type the following command, and then press enter: secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose Its for vista but still apply for Windows 7. If the issue persists, you can also try to temporary disable UAC, or create another administrator account and login for test. Hope that helps. Regards, Leo HuangLeo Huang TechNet Community Support
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April 11th, 2012 1:36am

Hi, According to the error message, that seems something block the behavior to run netsh wfp command. Or it is probably due to a permissions issue for the nshwfp.dll file which contains the string for the error you're getting. I suggest to reset the security setting back to default: http://support.microsoft.com/kb/313222 1 Click the Start orb. 2 Under Start Search, type cmd, and then press enter. 3 Type the following command, and then press enter: secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose Its for vista but still apply for Windows 7. If the issue persists, you can also try to temporary disable UAC, or create another administrator account and login for test. Hope that helps. Regards, Leo Huang Leo Huang TechNet Community Support I tried the secedit command and attaching a screen shot and the log. The link for the log file is at the bottom. Log File I still get the error.
April 14th, 2012 10:32am

Hi, After checking the log file, most error is error 5 access denied. Does your PC in a domain workaround or homework workaround? I suspect you do not have the permission to perform this command. Try to create another administrator and disable UAC for test. Or logon with Safe Mode to see if the same issue occurs. Regards, Leo HuangLeo Huang TechNet Community Support
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April 15th, 2012 11:37pm

Hi, Any update? Please feel free to let me know if it works. Thanks. Regards, Leo Huang TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.Leo Huang TechNet Community Support
April 19th, 2012 9:45pm

Hi, As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as Answered as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish. BTW, wed love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts. Regards, Leo Huang TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.Leo Huang TechNet Community Support
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April 24th, 2012 2:48am

Sorry, I was out of town. I was told that Trusted Installer, does not seem to own the nshwfp.dll file. I even restored the computer to the factory settings, but TrustedInstaller is not the owner of the nshwfp.dll. Would this be causing this problem?
April 25th, 2012 10:25pm

Hi, That could be the reason. Nshwfp.dll should add TrustedInstaller group. Try to add it for test. Regards, Leo Huang TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.Leo Huang TechNet Community Support
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April 26th, 2012 2:56am

I cannot find TrustedInstaller in the window.
April 28th, 2012 12:15am

Hi, On the security tab of nshwfp.dll, click Edit---Add---type NT SERVICE\TrustedInstaller and click OK Regards, Leo Huang TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.Leo Huang TechNet Community Support
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April 30th, 2012 3:19am

, Any update? Please feel free to let me know if it works. Thanks. Regards, Leo Huang TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.Leo Huang TechNet Community Support
May 4th, 2012 4:10am

What permissions do I give it? , Any update? Please feel free to let me know if it works. Thanks. Regards, Leo Huang TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here. Leo Huang TechNet Community Support
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May 5th, 2012 1:41am

Hi, The Permission of nshwfp.dll should include these users: 1 System 2 Administrators 3 Users 4 TrustedInstaller Thus you need to add trustedinstaller to that permission. If the issue persists, you can try to perform an in-place upgrade to fix system issue: http://support.microsoft.com/kb/2255099 Regards, Leo Huang TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.Leo Huang TechNet Community Support
May 6th, 2012 9:57pm

It didnt work. I will try a in-place upgrade.
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May 10th, 2012 5:56pm

If you tried it, please let me know if it works. Thank you for your cooperation. Regards, Leo Huang TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.Leo Huang TechNet Community Support
May 10th, 2012 9:37pm

Hi, Hows everything going on? Please feel free to give me your update. Thanks. Regards, Leo Huang TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.Leo Huang TechNet Community Support
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May 15th, 2012 11:01pm

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