Netbook with Windows 7 Starter connects but has no internet access.
So here's the deal. Recently I bought an HP netbook with windows 7 starter on it. The problem is it doesn't have internet access when I try to connect wirelessly to a Linksys home router. It connects but it has no internet access. My dad and stepmom have my old laptop which runs on Vista and it had problems establishing a connection at first. I can't exactly remember what we did. The original computer we had configure the router was a destop that ran XP and recently its motherboard failed and is broken. Has to be replaced but we can't afford to do such. But I've tried connecting the netbook to other home networks my firends have. Unsecure networks but it comes up with the same thing. No internet access. So in order to actually use this netbook for internet I have to hook it straight up to an ethernet jack. Works perfectly there but connecting to home networks wirelessly even without password protections it just doesn't get internet access or simply states it's unable to connect even though the router is right beside it. Does anybody know what the issues could be? Would it be the router or the netbook that has the issue?
July 24th, 2010 6:26am

No password? As in no password was set on the router? But then what about the ssid? Is there any ssid being set or is using the default ssid? Either you reset the router setting back to default and try accessing again or ensure both router and netbook ssid and passphrase is set accordingly and having same passphrase and ssid if the router did enable security in the first place. Lastly is there any third party firewall on the netbook itself other than windows firewall?
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July 24th, 2010 10:50am

Hi There is an inherent Catch22 in trying to repair a Wireless computer through Wireless. Since the Wireless is not connected to the source, there is No interaction between the Wireless source and the Wireless Client, and no frame of reference to find what is working and what is Not working. As a first step, I will move temporarily the computer to a spot near the Wireless Router and connect it with a wire. When it works with a wire, switch Off the Wireless Security in the Router, disconnect the wire, and try to make the Wireless work. This should be done while the computer is still near the Wireless Router to compensate for weak, and or blocked signal that might be part of the problem in the further away working spot. In the computer itself. Most Laptops have a physical switch for the Wireless card. Read the computer's manual and make sure that the Wireless card is On. Check the Device Manager for valid Wireless card entry. http://www.ezlan.net/Win7/net_dm.jpg If there is No valid entry, delete any Bogus Entry, and re-install the Wireless card's Drivers. Check the Network connections to make sure that you have a Wireless Network Connection Icon/Entry, and that the Properties of the Icon (right click on the Icon) are correctly configured with TCP/IPv4 protocol in the Network Connections Properties. http://www.ezlan.net/Win7/net_connection_tcp.jpg Make sure that if there is a vendor's Wireless Utility the utility is Not Running together with the Windows native Wireless utility. Make sure that No Firewall is preventing/blocking the Wireless components to get to the Network. If everything above is OK and it is not connecting to the Wireless router. Log from any computer that is, or can be connected to Wireless Router with a Wire, disable the Wireless Security, make sure that the Wireless broadcast is On, and try to connect with No Wireless security. When working turn On the Wireless security. Note* People sometimes make mistakes in writing and retyping the security passphrase. Alternative way is to copy it from the Router's menu, and then paste when asked by the Wireless card. Jack, MVP-Networking. EZLAN.NET
July 24th, 2010 7:58pm

I should now like to say that it doesn't even connect with a cable to the wireless router. Now I have to plug in directly to the modem. Router was reset and that is why it refuses to connect because it's no longer configured. Yes the wireless card was turned on. Not there is no security enable on my computer nor the router (Any longer) I have just been informed the Linksys router I was reffering to always came up as "Linksys" on the wireless connection when in fact it was labeled something else. So my wireless card or Windows wasn't doing something right. It did have an ssid until I reset it. So it wasn't even displaying the routers proper name. We have to fix the desktop to get the router reconfigured before we can tamper with it anymore.
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August 2nd, 2010 12:44am

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