I have 4 mini dumps to share, but i don't know how to read them... if anyone can help me please. my computer doesn't blue screen often, but its doing it a lot with the same the same blue screen

Hi, I would like to suggest you update the BIOS and the hardware drivers for Windows 7 first. If the issue persists, would you please upload the minidump files to SkyDrive and provide us the link for our further research? For the detailed steps, please refer to the following link: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Collect Minidump Files ================= 1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”. 2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery". 3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected. 4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”. If the Blue Screen appears again, please refer to the following steps to collect memory dump files: 1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”. 2. Go to your Desktop, right-click on it and create a new folder named "Dump". 3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder. 4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder". 5. Please send the ZIP file to us. You may also analyze them with Debugging Tools by yourself. You can install it and it’s Symbol Packages from the following link: http://www.microsoft.com/whdc/Devtools/Debugging/default.mspx WinDbg will tell you the possible cause. For more information, please read Microsoft KB Article: How to read the small memory dump files that Windows creates for debugging. If no clue can be found, you may contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 Regards, Arthur Li - MSFT

Can you upload the contents of c:\windows\minidump to your SkyDrive and provide a link? For dealing with Blue Screens, general guidance follows: Consider running chkdsk on all partitions. Let chkdsk complete on each partition and see if that helps. Also consider running SFC /SCANNOW. Other common suggestions include ensuring drivers are up to date (including video drivers), as well as ensuring that you're using the latest BIOS. Consider testing memory with Windows Memory Diagnostic or memtest86. Note that memory that passes tests is not necessarily good memory - it just hasn't failed a test. Consider systematically eliminating RAM from the system - run with a couple of modules for a while, and see how things go. Then try the other modules. If you boot into safe mode, do you still experience bugchecks? What about if you do a clean boot, or device clean boot? It can be helpful to use Driver Verifier. To enable Driver Verifier... start->verifier.exe->OK->Create standard settings- >Next->select driver names from a list->Next->sort by Provider->select all non-Microsoft drivers->Finish, and OK your way out of the dialog. Then, reboot and use the system as you normally would, and wait for a problem. In the event that the system does not boot completely after enabling driver verifier, boot into Safe Mode and run driver verifier, and tell it to delete the changes. Wait for a bugcheck to occur after enabling verifier as described, and then upload it to your SkyDrive, and provide a link.