So exactly one week ago my pc had a blue screen 'Sorry your pc ran into a problem and needs to reset'. Upon restart I get a black screen after bios that says BootManager then has an actual smiley face beside it and that is all. After alt+ctrl+delete and trying to reboot again with same results (my OS drive was not listed) I powered down. When I powered back on my pc loaded up as if nothing had happened. I tried to run Windows Defender full scan to see if something was there and it did the same exact process again. Once I was off/on again I came straight to Microsoft chat (I have a support package). On a second pc he told me this was a fatal error and I needed to upgrade my Windows key to be able to do a full reset, and told me that this could be caused by over 50 different things. So I paid the money and got the new key and did a full clear on my hard drive and reinstalled windows.
Here I am exactly 7 days later and the same exact thing happens again. Is my drive faulty? Do I have a virus? Can anyone please shed light on this? I don't care to have to do a fresh install if its a virus, but I don't want to have to continue to do this. The only thing I have done is get my normal programs like Steam and Chrome. The only thing I can think of giving me a virus or something is the 4-5 mods I am currently using from the Nexus on The Witcher 3 but they are all being used by thousands of people so I would think that someone else would be having this problem as well if that was the cause. Any information at all on this would be so very helpful. I will go back to Microsoft Chat later and see what can be done, but I also want a second opinion because something obviously is not right. For all I know it could be the drive failing. I've tried some searches around Google but cannot find anything with this specific problem.
Windows 8.1 with all updates. Thanks, Josh.