I have a Dell Inspiron 1150 laptop with Windows XP Home Edition service pack 3. Every time I turn my computer on, a Windows Installer box appears, demanding a disk. Immediately after that, a box labeled 'PSSWCORE' appears, also asking for a disk. The exact box message is "The feature you are trying to use is on a CD-Rom or other removable disk that is not available." Well, I'm not trying to use this feature and, more importantly, this Installer is preventing me from shutting the computer down properly. What can I do?1 person needs an answerI do too

Hi star fouad,1. What is the exact error message you get when you open Internet Explorer?2. Since when are you facing this issue?3. Were there any changes made prior to this issue?Check for the issue in ‘Safe Mode with Networking’.‘Safe Mode with Networking’ starts Windows in safe mode and includes the network drivers and services needed to access the Internet or other computers on your network.A description of the Safe Mode Boot options in Windows XP: http://support.microsoft.com/kb/315222 Let us know if the issue does not persist in Safe Mode, w e shall proceed with further troubleshooting.Also refer to the below links:Basic troubleshooting steps for Windows Installer: http://support.microsoft.com/kb/907749How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer?http://support.microsoft.com/kb/2438651 Have a look at the below links:http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/ojp-7680-psswcore-msi/m-p/42547http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/ojp-7680-psswcore-msi/td-p/31357 Regards, Manasa P – Microsoft Support.