My system was Microsoft Windows XP 2002 sp2. On 10-25-10 I bought Microsoft Office Professional 2010. I started to down it from the Microsoft site and I was told by the site that my system needed to have XP 2002 sp3 in order to down load. I went to the Microsoft site and installed the sp3 update and promptly lost my Outlook Express Mail. I contacted Microsoft by phone and asked what had happened to Outlook Express Mail and the gentlemen said when I down loaded Microsoft Office Professional 2010 it would restore the file. It did not and I am franticly looking to restore the contents. Can you help or they lost forever?

For Outlook Express issues, post in this forum:http://social.answers.microsoft.com/Forums/en-US/xpnetwork/threads?filter=answered

Installing SP3 does not remove Outlook Express and installing Office won't get it back. What makes you think you lost it?Brian Tillman [MVP-Outlook]--------------------------------https://mvp.support.microsoft.com/profile/Brian.TillmanIf a reply helps, please vote it as helpful. If a reply solves the issue, please mark it as an answer.