My computer wont shutdown
I have Windows 7 on a notebook that I've only had for a couple months and lately it hasn't been shutting down. Not only that but I can't access iTunes at all. It says it's open but when i click on the window, nothing comes up. I tried changing my power off sttings to shutdown, and that didn't work. I even tried waiting for the battery to die, but when I did that it just went back to the desktop. Not even ctrl+alt Delete works. Help?
March 31st, 2010 6:19am

I suppose it doesn't count as a proper solution, but have you rebooted by pressing and holding the power-button (forced shutdown, then restart)? Does everything work normally then? I don't think that's in any way recommended or in any way an approved measure, but... It has taken care of some kinks in XP for me in the past. Is your netbook new? Make/model? Scandisk-reports? Any utility to test your RAM? (And do note that I'm a Linux-powered music student who doesn't come here a lot. Don't nobody wait around for MY input. :) )
Free Windows Admin Tool Kit Click here and download it now
March 31st, 2010 6:31am

Weskid, Have you tried to restore it back to a Restore Point where this may have started. This sometimes will happen when changes are made to your system. Think back to if there has been any software updates, Installed programs are even Windows updates. It won't shut down because something is not shutting down as it should. I,m sure that some one on the forum will help you find the file that reports the error. JB
March 31st, 2010 7:12am

Hi, To avoid confusion, let's focus on the system shutdown issue first. Regarding the iTunes issue, we can discuss it later after resolving the first one. At this stage, I suggest you perform the following steps to troubleshoot the issue. 1. Boot the computer in Clean Boot for a test. 2. Run antivirus program and perform a full scanning. Thanks, Novak
Free Windows Admin Tool Kit Click here and download it now
April 1st, 2010 8:24am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics