My computer and Windows 7 starts up correctly and runs correctly; however, it won't shut down or restart with out me pushing the external; power button. How can this be fixed and what is causing it?1 person needs an answerI do too

Hi,· Since when are you facing this issue?· Do you remember making any changes to the system?· Do you get any error message when you try to shutdown the system? I would suggest you to refer the articles mentioned below and follow the steps mentioned in the articles given below.Advanced troubleshooting for shutdown problems in Windows XPhttp://support.microsoft.com/kb/308029You cannot log off, restart, or shut down your Windows XP-based computerhttp://support.microsoft.com/kb/831431 Thank you and Regards. Thahaseena MMicrosoft Answers Support Engineer.Visit our Microsoft Answers Feedback Forum and let us know what you think.