I have a desktop PC, Dell running Windows XP. It's on surg protector, but not a battery backup, not sure if it's related, but it started running extremely slow before I installed updates and then restarted and got this error. Not sure which way to go to fix it.Kimberly

Hi dksalz, If the UPS is connected to the computer via a cable then you can have the UPS serviced and check if that helps. As a work around you may also try the below steps:a. Click Start; click Run, type PowerCfg.cpl, and then click OK.b. Click the Alarms tab.c. Uncheck both the options below Low battery and Critical battery alarm Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.

I have a desktop PC, Dell running Windows XP. It's on surg protector, but not a battery backup, not sure if it's related, but it started running extremely slow before I installed updates and then restarted and got this error. Not sure which way to go to fix it.Kimberly====================================Maybe the error is referring to the CMOS Battery.A Google search for 'CMOS Battery' will turn up lots of info...the following links are just examples:How To Replace The CMOS Batteryhttp://www.computerhope.com/issues/ch000239.htmHow To Replace TheCMOS Battery In Your PChttp://www.liverepair.com/encyclopedia/articles/cmosreplace.aspHow To Install A CMOS Batteryhttp://www.smartcomputing.com/Editorial/article.asp?article=articles/2004/w1510/32w10/32w10.aspGood luck...Volunteer J - MS-MVP - Digital Media Experience - Notice_This is not tech support_I am a volunteer - Solutions that work for me may not work for you - ***Proceed at your own risk***