Mouse cursor freezes a few seconds after start-up? Need help!

Laptop: Samsung Series 9

OS: Windows 8.1

Problem: since booting up my computer today, my cursor will freeze about 30 seconds after boot-up. Prior to this, I'll be able to move my cursor for a few seconds as I normally would, but then I will inevitably see the blue loading circle next to the cursor and then my cursor will be frozen in place. I can still use my keyboard/everything else functions regularly. I decided to boot up my computer in safe mode and my cursor works fine. Clearly then, there must be some software/start-up issue? 

I should note that I used my laptop fine yesterday night. When I booted it up today my cursor froze and I saw the restart prompt that said windows will restart on its own in 1 day to update. So I updated/restarted and the problem persists. 

November 14th, 2013 1:47am

Hi,

Mostly, this issue is caused by third party services or programs conflict problem.

Please use Clean Boot to troubleshoot:

How to perform a clean boot in Windows 8.1, Windows 8, Windows 7, or Windows Vista

http://support.microsoft.com/kb/929135

In addition, please check and install the mouse driver from the vender official website.

Free Windows Admin Tool Kit Click here and download it now
November 23rd, 2013 7:53am

Yeah, it can be caused by some improper programs. So, you'd better check all installed ones carefully. 
March 13th, 2014 10:01pm

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