More internet connect problems.
Been having trouble with this computer, see my previous posts. Now I can't get it connect to the internet. I know the connection is good, because I can see other computers on my home network, and those computers can get to the internet (like this one). The Bad computer has IE 7, which loads ok but then I can't get anything on the web. Also have Mozilla Firefox loaded which I was using for a while, but now it won't even open up. original post about this computer: I have a XP home, dell, that has slowed to a crawl. I think it has 2 gigs of Ram and it's a Pentium 4, somewhere in the 1.9 - 2.5 range. About 3 years old. I can't get it to do anything. When I open task manager and monitor the CPU usage, it goes from 0 to 100 every few seconds. The number of processes doesn't seem outrageous, in the low 50's. I know that's not much, but any ideas would be welcome.1 person needs an answerI do too
November 11th, 2009 3:21am

Obviously, you have some malicious software installed. What antivirus solution do you have on board? Do you have a third party software firewall as well?
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November 11th, 2009 3:37am

Had Mcafee and Webroot. I've uninstalled Mcafee, but it hasn;t helped the speed.
November 11th, 2009 4:10am

Download and install the browser add-on for the F-Secure On line Scanner . Check the box I have read and accepted the license terms Click the "Install" button...be sure to disable any on board protective software . Click the Start button, then check the Full scan option. Check the "I accept the terms" box (lower right) Click the "Show Options" button. Make sure these categories are properly checked... Scan for: "Spyware" Select file types for scanning: "All file types"...then check "Scan inside compressed files" Advanced scanning: "Enable rootkits scanning "Use advanced heuristic scanning to find possible new or unknown malware" Select folders for scanning: "All folders" ...then click OK . On the next screen, click the start scan button and the files necessary to complete the scan will be downloaded. Allow the scan to complete...which may take several hours, but take note you can use the computer during the scan. When the scan completes, click the Full Report button. The scan results will open in an html format (web page). Click Edit from the menu at the top then scroll to and select, "Select All". Click Edit again, this time scroll to and select "Copy". Next, open a blank notepad: Click start-->run...and type Notepad.exe , then click "OK". Right-Click anywhere within the blank notepad and select "Paste". Save the file to your desktop and name it "scanlog.txt". Post the contents of that scan log back here on your next reply. Thanks!
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November 11th, 2009 4:16am

That looks promising, but I can't get that particular computer to connect to the internet in the first place. So I can't run that program, which I'm a little leary of since I've never heard of F-Secure before. Something is blocking my access to the internet with that computer only.
November 11th, 2009 4:26am

That looks promising, but I can't get that particular computer to connect to the internet in the first place. So I can't run that program, which I'm a little leary of since I've never heard of F-Secure before. Something is blocking my access to the internet with that computer only. However, here you said: ...I can't get it connect to the internet. I know the connection is good, because I can see other computers on my home network, and those computers can get to the internet (like this one). ...so, I hope you can understand my confusion. It appeared to me that first, you can't get it connected but you see other computers on your network that can connect "like this one" which I took to mean the one you are having problems with. You see? There are such issues...sometimes it connects, sometimes it doesn't. On to business... I almost hesitate to offer any other suggestions with you being "Leery" simply because you've never heard of some piece of software before. I have other suggestions that you might also not have heard of. Should I continue?
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November 11th, 2009 6:40am

1972vet Still researching F-secure, seems legit, but the bottom line is, I can't get the "bad" computer to connect to the internet. Here some additional information that may help: Sorry it took so long to get back, thanks for your help and advice in advance: Here's some technical data: the computer is a Dell Inspiron 530 Intel Core 2 Duo DPU E4600 @ 2.4 GHz 2.39GHz, 2.99 GB Ram Physical Address Extension XP Home edition, version 2002, SP3, with Internet Explorer 7 With Task Manager, the overall cpu usage was ranging from 0 - about 80, constantly going up and down. The individual processes that were showing usage were: System Idle Process - taking the most, usually up into the 90s Spysweeper.exe Taskmgr.exe WMPNETWK.exe I have uninstalled McAfee. When I try to open Firefox, no matter how I try, it doesn't do anything. I think at this point I should unistall, since it's not working. When I open IE 7, I get the "IE cannot display the webpage" page. However, I have a hardwired home network with a Linksys router. I can print to the network printer from the "bad" computer, I can see the other computers also. I can also see the "bad" computer from other computers on my network. I just can't get the "bad" computer to connect to the internet. All other computers on my network have no problem getting to the web. I should mention that one of the other posts (o a different forum I think) to my dilemma offered several suggestions to speed things up. I seem to have been able to do some of that, just can't get this one computer to see the internet. Thank for your help and advice in advance.
November 13th, 2009 5:22am

As you are being helped with this issue on other help forums, I will concede to their recommendations while you finish up working with them. I believe you will just cause yourself more issues by trying to pick and choose among various suggestions you receive on various forums. You really should continue working with the member who is helping you alreadyat CNET as I see you have duplicated the identical posting from one web site to the other.
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November 13th, 2009 7:22am

Understand, but it never hurts to get a second opinion.
November 13th, 2009 5:16pm

Success, I have it up and running, thanks to all who offered assistance. Did pretty much the same thing on two other older XP machines I have and they have improved dramatically. Gathering my notes for a full report later.
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November 19th, 2009 5:58pm

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