Modal dialog prevents doing further research
While installing Adobe Acrobat, near the end of the installation Windows popped up a modal dialog (the rest of the screen went dark) asking if I wanted to allow getPlus to change my system. I wanted to do some research on the web before saying "yes" but didn't want to say "no" to prevent the install from finishing.There should be a way for me to at least browse the web in search for advice on what this program does, whether it is really needed, whether it should be safe, etc... Being forced to respond with a yes or no without the right information is inadequate.
August 2nd, 2009 12:19am

This is a security feature that helps protect malicious software from installing itself without your knowledge. The screen is locked out to prevent the software from trying to answer the permission dialog itself - it can't automatically approve its own installation.Dave Bishop Senior Technical Writer Windows Server Networking User Assistance
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August 7th, 2009 12:35am

That is understandable. However, if the user doesn't know enough to answer the security question, how can they do further research when the screen is locked? It seems like a catch-22.
August 10th, 2009 4:32pm

I understand your difficulty. All I can suggest, and what I typically do, is to cancel the install (do NOT allow the unknown program), go do your research, and then try again, this time with the answers to handle the UAC dialog knowledgeably.Dave Bishop Senior Technical Writer Windows Server Networking User Assistance
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August 10th, 2009 5:37pm

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