Migrate response groups

Hi all,

Have moved response group from old pool to new pool with this command:

Move-CsRgsConfiguration -Source lync-old.domain.local -Destination lync-new.domain.local

Then i check status with this command:

Get-CsRgsAgentGroup |select ownerpool

there seems to be some groups left (so around 20 ) that did not manage to move (around 20 successfully moved).

I tried to run the first command a couple of times,but still same thing.THis is shown when i run the first command:

I cannot find info that it is supported to move one by one,so how can this be done?

thanks!

May 9th, 2015 8:09am

Hi,

Unfortunately, Move-CsRgsConfiguration does not support moving selected groups, queues or workflows. The only option is moving everything in one big bang.

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May 10th, 2015 6:17am

Thanks for reply,

thats what i have done,but there are almost 20 that did not move when i ran the above command.My question is how can this be fixed?

May 10th, 2015 11:01am

Move-CsRgsConfiguration failures are not unheard.

Before attempting anything: document your existing Response Groups. Get-CsRgs* cmdlets are useful for this purpose, like:
Get-CsRgsQueue | Select-Object * | Export-Csv c:\RGSqueues.csv
and do the same for workflows, holiday sets, etc:
Get-CsRgsWorkflow
Get-CsRgsAgentGroup
Get-CsRgsHoursOfBusiness
Get-CsRgsHolidaySet
Also, if you use them, backup the announcement media files.

Then you have two alternatives:

1) if not tried already, run Move-CsRgsConfiguration with the -force switch. 
2) Re-create missing Response Groups. Either manually, or you may script the process, starting from the export you did earlier.

Good luck!

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May 10th, 2015 11:30am

Hi Alessio and thanks for reply,

Was just about to re-create them manually in Lync Control panel, then i realized that they where just duplicated.Seems like the move was successfully, but it did not remove those groups,workflow or queues from old server.Had to delete them manually.

Thanks any way for your tip!

May 10th, 2015 3:50pm

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