Hi all,

I need to use Skype for Business as I'm working for company that uses it.

Unfortunately, there is a huge problem I can't solve. After running Skype for Business, an error is occured - Microsoft Lync has stopped working. I can debug it and the detail is "Unhandled exception at 0x77160309 in lync.exe: 0xC0000005: Access violation executing location 0x00000000".

I tried disable Bluetooth as I've read somewhere else that this can be solution and install all updates I found. I also tried to reinstall skype manytimes. However, it's same, without any progress.

Have someone any idea?

Thank a lot.

Ales

Which Office do you use?

Lync/SFB is part of Office 2013. You can try to deinstall the complete Office and install the Office 2013 with SP1 and run all the updates.

Hi AlesMichalek,

I'm marking the reply as answer as there has been no update for a couple of days.

If you come back to find it doesn't work for you, please reply to us and unmark the answer.

Best regards,

Eric