Hi,

Please find below event id.

lync has stopped working.

Log Name:      Application
Source:        Application Error
Date:          10-02-2014 12:34:19
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-0034.quipment.local
Description:
The description for Event ID 1000 from source Application Error cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

lync.exe
15.0.4551.1007
52714423
KERNELBASE.dll
6.3.9600.16408
523d4548
e06d7363
00012eec
dfc
01cf262e51506757
C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
C:\WINDOWS\SYSTEM32\KERNELBASE.dll
8f4542dc-9221-11e3-827c-782bcb922d51

The handle is invalid

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-02-10T07:04:19.000000000Z" />
    <EventRecordID>6666</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-0034.quipment.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>lync.exe</Data>
    <Data>15.0.4551.1007</Data>
    <Data>52714423</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.3.9600.16408</Data>
    <Data>523d4548</Data>
    <Data>e06d7363</Data>
    <Data>00012eec</Data>
    <Data>dfc</Data>
    <Data>01cf262e51506757</Data>
    <Data>C:\Program Files (x86)\Microsoft Office\Office15\lync.exe</Data>
    <Data>C:\WINDOWS\SYSTEM32\KERNELBASE.dll</Data>
    <Data>8f4542dc-9221-11e3-827c-782bcb922d51</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

Hi,

Problem has been resolved. 

• Marked as answer by Bhautik Shah Monday, February 10, 2014 11:52 AM

Hi,

Problem has been resolved. 

• Marked as answer by Bhautik Shah Monday, February 10, 2014 11:52 AM

What was the fix?

Hey, what was the fix?

Got the a similar problem, what is the fix?

Can anyone help on this? Thanks.

Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0x0eedfade
Fault offset: 0x0000c41f
Faulting process id: 0x1f74
Faulting application start time: 0x01cf6805bcc71c10
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: C:\WINDOWS\syswow64\KERNELBASE.dll
Report Id: fe7f4498-d3f8-11e3-8a50-ba8bca60b1e9

I've tried all of the suggestions here but none worked. Below is the sequence of events that led to this behavior and also the things that I've tried.

1. Initially I have Microsoft 2010 without Lync.

2. Installed Office 2013 with Lync. Lync is working fine but I cannot send message. Whenever I type and hit "enter" the message just disappears.

3. Uninstalled Office 2010 and #2 problem was solved, bravo!

4. Reboot PC but Lync displays error on start up and application cannot be started - "Microsoft Lync has stopped working" - you only get an option to close the program.

5. Uninstalled Lync and install again - did not help.

6. Install Lync client to the newest version as suggested here - did not help.

For the benefit of everyone, I managed to solve above issue by uninstalling a webcam driver.

Thank you. I had the same issue (crashed on start up). Tried everything else, nothing worked. Went in and uninstalled a webcam driver and Lync opened up right away. Thanks for the tip!

For what it's worth, Microsoft PLEASE put some better details in the crash description in your programs. The details provided are cryptic and does not help. This was a super easy fix that should have taken 5 minutes if the crash log mentioned something about webcams or drivers!