Microsoft Keyboard and Mouse Center for Windows 8 with Microsoft Bluetooth / Notebook Mouse 5000 / Bluetooth Keyboard 6000 / Numberpad 5000

Microsoft Keyboard and Mouse Center for Windows 8 with Microsoft Bluetooth / Notebook Mouse 5000 / Bluetooth Keyboard 6000 / Numberpad 5000

The 'Microsoft Keyboard and Mouse Center for Windows 8' does not detect any of these devices and a check in my Device Manger shows a generic HID driver rather than the Microsoft Bluetooth Notebook Mouse 5000 drivers. Since the drivers are on separate layers (the Bluetooth and the mouse) I switch the mouse manually to the MS Comfort Mouse 6000 but the 'Microsoft Keyboard and Mouse Center for Windows 8' still does not detect the mouse for I can (re)configure the forward/backward mouse button (the thumb buttons on the mouse).

Any help?

January 10th, 2013 2:45am

Interesting, I have found that CM 6000 is supported in Windows 8 environment. However I could compare behavior in clean systm with chipset and other drivers installed just after vanilla plain install.

Rgds

Milos

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January 10th, 2013 11:01pm

Hi,

Please update BIOS and Chipset for your machine to see if the same issue occurs.

You can download it from PC manufacture official website.

Also you can contact our Hardware support to verity the compatibility with Windows 8:

https://support.microsoft.com/oas/default.aspx?&c1=502&gprid=15208&&st=1&wfxredirect=1&sd=hdwr

January 11th, 2013 12:35pm

Thanks. I'll just use the default Windows 8 drivers installed when I install via Bluetooth. I'm not using that utility anymore. My Bios is up to date. I don't think they will do further updates because the graphics cards is not quite DX11 capable and the screen resolution comes up just short so the machine (EP121) can never be a 'Windows 8' hardware machine.
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July 5th, 2013 2:24pm

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