Hi Support,

We are facing an issue in the laptop that we are not able to connect the internet in LAN.Internet is not coming to the particular laptop.We have checked and found that Microsoft Hyper-v Network Switch Default Miniport is showing as yellow color indication

The screenshot are attached for your reference.Please let me know whether we have to install the driver for the above mentioned one and also pls. provide me the link to download the same.

I also want to know how it has happened because it is a new laptop purchase 6 months ago.

Your support is highly appreciated.

Regards

Pradeep.R

go to HP.com and find the updated driver based on model you have, most of this HP model got latest update

example:

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/6529948/model/6622525

This issue happen because after certain windows update, windows update try to load driver via Windows update, if Windows update failed to load the driver, it will show you yellow exclamation mark, which means you should download from PC manufactured site

Most of this related to Hyper-V issue caused by LAN, WLAN or Bluetooth driver, I suggest update all

Updating your BIOS and chipset also will help your OS recognize new type or hardware better

• Edited by britishdhez 23 minutes ago
• Proposed as answer by Bulent Sahin 19 minutes ago

Dear Britishdhez,

Refer to your reply,we are using Dell Vostro laptop.Wheteher we have to update LAN,WIRELESS.BLUETOOTH drivers from Dell website.

Regards

Pradeep.R

go to HP.com and find the updated driver based on model you have, most of this HP model got latest update

example:

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/6529948/model/6622525

This issue happen because after certain windows update, windows update try to load driver via Windows update, if Windows update failed to load the driver, it will show you yellow exclamation mark, which means you should download from PC manufactured site

Most of this related to Hyper-V issue caused by LAN, WLAN or Bluetooth driver, I suggest update all

Updating your BIOS and chipset also will help your OS recognize new type or hardware better

• Edited by britishdhez Wednesday, April 01, 2015 6:57 AM
• Proposed as answer by Bulent Sahin Wednesday, April 01, 2015 7:00 AM

go to HP.com and find the updated driver based on model you have, most of this HP model got latest update

example:

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/6529948/model/6622525

This issue happen because after certain windows update, windows update try to load driver via Windows update, if Windows update failed to load the driver, it will show you yellow exclamation mark, which means you should download from PC manufactured site

Most of this related to Hyper-V issue caused by LAN, WLAN or Bluetooth driver, I suggest update all

Updating your BIOS and chipset also will help your OS recognize new type or hardware better

• Edited by britishdhez Wednesday, April 01, 2015 6:57 AM
• Proposed as answer by Bulent Sahin Wednesday, April 01, 2015 7:00 AM

go to HP.com and find the updated driver based on model you have, most of this HP model got latest update

example:

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/6529948/model/6622525

This issue happen because after certain windows update, windows update try to load driver via Windows update, if Windows update failed to load the driver, it will show you yellow exclamation mark, which means you should download from PC manufactured site

Most of this related to Hyper-V issue caused by LAN, WLAN or Bluetooth driver, I suggest update all

Updating your BIOS and chipset also will help your OS recognize new type or hardware better

• Edited by britishdhez Wednesday, April 01, 2015 6:57 AM
• Proposed as answer by Bulent Sahin Wednesday, April 01, 2015 7:00 AM

go to HP.com and find the updated driver based on model you have, most of this HP model got latest update

example:

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/6529948/model/6622525

This issue happen because after certain windows update, windows update try to load driver via Windows update, if Windows update failed to load the driver, it will show you yellow exclamation mark, which means you should download from PC manufactured site

Most of this related to Hyper-V issue caused by LAN, WLAN or Bluetooth driver, I suggest update all

Updating your BIOS and chipset also will help your OS recognize new type or hardware better

• Edited by britishdhez Wednesday, April 01, 2015 6:57 AM
• Proposed as answer by Bulent Sahin Wednesday, April 01, 2015 7:00 AM

yes, that's just example since I don't know your laptop manufactured and the model

suggestion in any model should be same

let us know the update

good luck

• Edited by britishdhez 6 hours 0 minutes ago

yes, that's just example since I don't know your laptop manufactured and the model

suggestion in any model should be same

let us know the update

good luck

• Edited by britishdhez Thursday, April 02, 2015 1:20 AM

yes, that's just example since I don't know your laptop manufactured and the model

suggestion in any model should be same

let us know the update

good luck

• Edited by britishdhez Thursday, April 02, 2015 1:20 AM

yes, that's just example since I don't know your laptop manufactured and the model

suggestion in any model should be same

let us know the update

good luck

• Edited by britishdhez Thursday, April 02, 2015 1:20 AM

yes, that's just example since I don't know your laptop manufactured and the model

suggestion in any model should be same

let us know the update

good luck

• Edited by britishdhez Thursday, April 02, 2015 1:20 AM

Dear Britishdhez,

The laptop is in some other location.I am planning to visit and update the windows update including drivers as per your reply.

I will update to you once it is done.

Regards

Pradeep.R

Hi,

We hope your issue has been resolved, if there is any luck you've found any reply is usful or any solution by yourself. We would appreciate it if you could share with us or mark it as answer.

Best Regards,

D. Wu

Dear Britishdhez,

Refer to your reply,i have installed the latest drivers for LAN,Wireless,Bluetooth etc.After installing the drivers,it is working fine and no issue.

But, i am not able to uninstall Microsoft Hyper -v Network Switch Default Miniport.when i click on uninstall it is showing uninstalling but it remains the same.

Even i re-started the pc but it is not uninstalling.

Please let me know how to Uninstall it.

Regards

Pradeep.R

you cant uninstalled it. Its part of windows system. you don't need to worries, it wont affect Windows operation

you only can disable it by right clicked at device manager or via command

netsh wlan stop hostednetwork

netsh wlan set hostednetwork mode=disallow

Glad to hear the main problems was solved

• Edited by britishdhez 3 minutes ago

you cant uninstalled it. Its part of windows system. you don't need to worries, it wont affect Windows operation

you only can disable it by right clicked at device manager or via command

netsh wlan stop hostednetwork

netsh wlan set hostednetwork mode=disallow

Glad to hear the main problems was solved

• Edited by britishdhez Thursday, April 16, 2015 7:17 AM
• Proposed as answer by Deason WuMicrosoft contingent staff, Moderator 23 hours 10 minutes ago

you cant uninstalled it. Its part of windows system. you don't need to worries, it wont affect Windows operation

you only can disable it by right clicked at device manager or via command

netsh wlan stop hostednetwork

netsh wlan set hostednetwork mode=disallow

Glad to hear the main problems was solved

• Edited by britishdhez Thursday, April 16, 2015 7:17 AM
• Proposed as answer by Deason WuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 8:10 AM

you cant uninstalled it. Its part of windows system. you don't need to worries, it wont affect Windows operation

you only can disable it by right clicked at device manager or via command

netsh wlan stop hostednetwork

netsh wlan set hostednetwork mode=disallow

Glad to hear the main problems was solved

• Edited by britishdhez Thursday, April 16, 2015 7:17 AM
• Proposed as answer by Deason WuMicrosoft contingent staff, Moderator Thursday, April 16, 2015 8:10 AM

Dear Britishdhez,

Thanks for your reply.We will follow the same as per your instruction.Once again Thanks for your reply.

Regards

Pradeep.R