Microsoft Hyper-V Network Switch Default Miniport corrupt driver

May I know the details Satelite model?

Is there any changes before this issue happen?

I will suggest reset BIOS or disable virtualization there, another thing is update driver WLan, LAN and bluetooth as well, sometime virtualization conflict with those driver
if possible update chipset and BIOS as well

download all the driver from Toshiba site

March 26th, 2015 5:31am

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file to Onedrive or a file sharing service and put a link to it in your next post * If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem.  The work around is to edit the registry.  If you are not comfortable doing this DONT.  If you are, backup the key before you do Press Win+"R" and input regedit
Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"
Free Windows Admin Tool Kit Click here and download it now
March 26th, 2015 7:18am

May I know the details Satelite model?

Is there any changes before this issue happen?

I will suggest reset BIOS or disable virtualization there, another thing is update driver WLan, LAN and bluetooth as well, sometime virtualization conflict with those driver
if possible update chipset and BIOS as well

download all the driver from Toshiba site

  • Edited by britishdhez Thursday, March 26, 2015 9:28 AM
March 26th, 2015 9:28am

May I know the details Satelite model?

Is there any changes before this issue happen?

I will suggest reset BIOS or disable virtualization there, another thing is update driver WLan, LAN and bluetooth as well, sometime virtualization conflict with those driver
if possible update chipset and BIOS as well

download all the driver from Toshiba site

  • Edited by britishdhez Thursday, March 26, 2015 9:28 AM
Free Windows Admin Tool Kit Click here and download it now
March 26th, 2015 9:28am

Hello,

It seems this question has been asked before but with regard to setting up virtualization or something similar. I am not trying to do anything with virtualization I am just using windows 8.1 pro as usual. This error has not always been on the computer and since it has shown up my BIOS time has been 4x what it was. Tried uninstalling the driver and scanning for hardware changes. As mentioned I am running windows 8.1 pro on a toshiba satelite, Intel i7-3630Qm, 8gb ram, samsung evo ssd. Below are the details on the error. Any help is greatly appreciated!

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Unable to Load Device Driver}
%hs device driver could not be loaded.
Error Status was 0x%x

March 26th, 2015 11:58am

Hi,

According to your error message, please reinstall the driver to resolve it.

Open Device Manager and find it under Network Adapters. Remove it from here and restart your computer.
Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions to complete the reinstallation.

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March 27th, 2015 2:59am

Okay I got the win 8.1 error and had to delete the channel item from the registry. File is uploaded  and can be found here:

https://onedrive.live.com/redir?resid=F90A865914EA191!12107&authkey=!AGUuMmKWbIciFUI&ithint=file%2cevtx

There's almost 1000 events... not sure if that means anything.

I have not reset the bios yet because I figured that it probably was a driver or settings error and not something wrong with the bios itself. I did disable virtualization in the bios settings but no improvement.Let me know if any other info is needed.

March 27th, 2015 9:01pm

 almost 1000 events...

9,030.  I guess we can ignore the 2013 ones?   <eg>

I'm not clear on the (external) problem symptom

Is it about this:

Description:
Product: REALTEK Wireless LAN Driver -- Error 1706.No valid source could be found for product REALTEK Wireless LAN Driver.  The Windows Installer cannot continue.


<cmd_output>

C:\>net helpmsg 1706

The endpoint format is invalid.

</cmd_output>

Apparently this is from an msiexec execution.  In which case I would expect there would be more clues available from an msi.log.  However, if that's not enough I would run ProcMon to find out what other diagnostics were created.  E.g. filter with Operation Is WriteFile and summarize that with Count Occurrences on the Path field.

HTH

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March 28th, 2015 12:27pm

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