I hope this is the right forum for my problem/question. I have Windows 2011 Essentials installed on a Win 7 with SP1 and IE9. I attempted to use Messeneger 2011 live video chat. On my side there is no video chat button on the contact window. I did go through the video/audio setup process. My contact on the other does have the video chat button on his contact window. Does anyone have a thought why my video chat button is missing. The help books and the intro video are of no assistance. I can start a video message but no video chat. The web cam works on Skype and on other web sites needing a web cam with no problem. I am probably doing something stupid and I don't what it is. 7/6 further info: When my contact clicks on video call he gets the following message: Charles does not have video and voice conversation installed (or it is disabled) and is not able to accept your invitation. Also in actions, video, start a video call is grayed out. With another contact I have the video chat button on the bottom of my contact screen. Why the difference between the two contacts????

Hi, You may setup the Webcam again and choose default-None rather than disable for both the accounts. Additionally, because your question is related to Windows Live Suite. I suggest you to post the thread at http://www.windowslivehelp.com/forums.aspx?productid=15 for help. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”