Meeting room problems. Enforce equipment defaults in Lync, or other solutions?

We have normal PC's set up at meeting rooms. We have some rooms with Microsoft Roundtable, and some with simpler setup like webcams.

The main problem is that this setup creates a lot of support requests.

People coming to meeting rooms encountering problems with

  • Equipment like camera not configured correctly for the currently logged in user
  • Camera not detected, equipment maybe not powered in
  • Wrong microphone or speakers set as default in Lync client

Is there some kind of:

  • Enforce equipment setup?
  • Easily test equipment and give warnings if some equipment defined as a policy for a PC is not present/detected?

 

I see now that we have so much problems with users having problems that we might have to re-think our current meetingroom solutions.

 

April 13th, 2011 1:24pm

I dont believe this is possible. If you have a budget for this I would take a look at the Lync Room Systems available just recently. They greatly simplify the meeting room.

http://blogs.technet.com/b/lync/archive/2013/02/19/the-lync-room-system-lrs.aspx

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January 13th, 2014 2:25pm

Are you allowing users to log in as themselves or are they logging in as the room?

I agree with Andrew, I'm not sure this is possible.  You might be able to do something like have the room PC sign in as a pre-defined account just for the room (the same one you might use to schedule the room in Outlook) and run DeepFreeze or something on it, so the worst case scenario is reboot if there's an issue.

January 13th, 2014 2:33pm

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