I setup a Lync 2013 environment with 2 edge servers, 2 front end servers, and 2 mediation servers. I am using Citrix Netscaler for load balancing.

I can connect, IM, etc and even start meetings but when trying to send an email for people to join the meeting doesn't work.

I ran:

Get-CsSimpleUrlConfiguration -Tenant <guid of tenant>

and it returns the correct URL (https://meet.domain.com/domain.com) but when email for sending the link out doesn't actually contain a link. It just shows "Join Lync Meeting"

Looking at the source code of the email it doesn't contain a URL at all:

<b><span style='font-size:14.0pt'><o:p></o:p></span></b></p><p style='text-autospace:none'><u><span style='font-size:14.0pt;color:#0066CC'><span style='font-size:16.0pt;color:#0066CC'>Join Lync Meeting</span></span></span></u><b><span style='font-size:15.0pt'><o:p></o:p></span></b></p><p style='text-autospace:none'><span style='font-size:10.5pt'><o:p>&nbsp;</o:p></span></p><p style='text-autospace:none'><span style='font-size:8.0pt;color:#404040'>

What could be going on here?

I did notice when doing Get-CsSimpleUrlConfiguration -Tenant <guid> it says the UseBackendDatabase attribute is set to False. Now the documentation says to set this to true for the global configuration but nothing about the tenant's configuration. Could this be why?

If you mean that after you send the email contain the Lync online meeting, the receiver cant see the meeting URL, then this issue is more likely related with Outlook.

Please check if this issue happened on other computer.

Check that when you can see the meeting URL when you hover the text Join Lync Meeting by creating a new Lync online meeting.

  

It doesn't seem to be Outlook. Happens on other computer.

Basically Lync doesn't seem to have a meeting URL for this domain I setup (only have one domain, just now setting up).

When pulling up the topology builder you do not see the simple meeting URL for this domain. I followed the steps in the deployment guide and have the msRTCSIP-BaseSimpleURL created in this format: https://meet.provider.com/sipdomain.com

Also on the OU I have the msRTCSIP-DomainUrlMap in this format: sipdomain.com#meet.provider.com/sipdomain.com

Even when following the guide and running

(Get-CsSimpleUrlConfiguration -Tenant "TenantID GUID").simpleurl | ft AutoSize

I see the correct URL listed.

Also when looking at the meeting info it just says this:

conf:sip:jdixon@sipdomain.com;gruu;opaque=app:conf:focus:id:Q1WPWTRV%3Fconversation-id=Ac54zqjVL6cxKmxKRxOOTKE9+12gcg==

So it isn't even generating the URL for meetings

I looked back at the Lync 2010 hosting pack guide and it specifically mentions using the topology builder to add the simple URLs.

So when I looked in the 2013 it doesn't mention that. I was under the assumption that the commands I was running was all I need. I added the domain and simple url's to the topology builder and now it is working

I looked back at the Lync 2010 hosting pack guide and it specifically mentions using the topology builder to add the simple URLs.

So when I looked in the 2013 it doesn't mention that. I was under the assumption that the commands I was running was all I need. I added the domain and simple url's to the topology builder and now it is working

• Marked as answer by Quadrantids Friday, July 05, 2013 5:53 AM
• Unmarked as answer by Quadrantids Wednesday, January 01, 2014 8:52 PM

I looked back at the Lync 2010 hosting pack guide and it specifically mentions using the topology builder to add the simple URLs.

So when I looked in the 2013 it doesn't mention that. I was under the assumption that the commands I was running was all I need. I added the domain and simple url's to the topology builder and now it is working

• Marked as answer by Quadrantids Friday, July 05, 2013 5:53 AM
• Unmarked as answer by Quadrantids Wednesday, January 01, 2014 8:52 PM

I looked back at the Lync 2010 hosting pack guide and it specifically mentions using the topology builder to add the simple URLs.

So when I looked in the 2013 it doesn't mention that. I was under the assumption that the commands I was running was all I need. I added the domain and simple url's to the topology builder and now it is working

• Marked as answer by Quadrantids Friday, July 05, 2013 5:53 AM
• Unmarked as answer by Quadrantids Wednesday, January 01, 2014 8:52 PM

I have the exact same issue, and I have done all of the above.

It still won't give the user a MeetURL,

The Lync event viewer will only give me an error message, stating a meetURL is not configured, but it is....

Did you ever figure this out? I've run into the issue again and the meeting URL is configured on the topology builder AND the Set-CSSimpleUrlconfiguration -Tenant

I've been spending some time with Microsoft and we haven't found a solution yet. It seems to be random and certain tenants have the issue but then other tenants don't

Sounds like we have the same issue. Slightly random. I am wondering if this can be related to rights on the provisioned user, and a replication issue in ad (it looks to me like it's happening when we provision the Lync service too quickly after creating the user) but I have not been able to verify it, nor find an easy way to rectify it :(

Ended up getting this fixed. First you need to set the simpleurl to UseBackendDatabase. In the Lync Server 2013 Multitenant Pack for PArtner hosting deployment guide it only mentions settings the -UseBackEndDatabase to true for the global CsSimpleUrlConfiguration.

I set this to true for the Tenant configuration.

Also did a Update-CsUserDatabase

This is what Microsoft had me do and it started working after we did it.

• Marked as answer by Quadrantids 7 hours 36 minutes ago

Ended up getting this fixed. First you need to set the simpleurl to UseBackendDatabase. In the Lync Server 2013 Multitenant Pack for PArtner hosting deployment guide it only mentions settings the -UseBackEndDatabase to true for the global CsSimpleUrlConfiguration.

I set this to true for the Tenant configuration.

Also did a Update-CsUserDatabase

This is what Microsoft had me do and it started working after we did it.

• Marked as answer by Quadrantids Friday, February 07, 2014 4:13 AM

Ended up getting this fixed. First you need to set the simpleurl to UseBackendDatabase. In the Lync Server 2013 Multitenant Pack for PArtner hosting deployment guide it only mentions settings the -UseBackEndDatabase to true for the global CsSimpleUrlConfiguration.

I set this to true for the Tenant configuration.

Also did a Update-CsUserDatabase

This is what Microsoft had me do and it started working after we did it.

• Marked as answer by Quadrantids Friday, February 07, 2014 4:13 AM

Ended up getting this fixed. First you need to set the simpleurl to UseBackendDatabase. In the Lync Server 2013 Multitenant Pack for PArtner hosting deployment guide it only mentions settings the -UseBackEndDatabase to true for the global CsSimpleUrlConfiguration.

I set this to true for the Tenant configuration.

Also did a Update-CsUserDatabase

This is what Microsoft had me do and it started working after we did it.

• Marked as answer by Quadrantids Friday, February 07, 2014 4:13 AM

Yet now I provision a new customer and the meetinG URL shows but when you go to the page it has an error. Works for my other customers.

This Lync 2013 Hosting Pack seems to be pretty buggy and has all sorts of issues. I wish microsoft would get their crap together