Our two Mass Storage Devices failed last month; We have two computers side by side. How do I find out what went wrong?1 person needs an answerI do too

Hi,Are you talking about external hard drives?Are those devices are not detected on both the computers?If you have warranty on those devices, then I would suggest you to check with the manufacturerand try running diagnostics on them and find the cause of the issue. Azam – Microsoft Support.Visit our Microsoft Answers Feedback Forum and, if you have any feedback you can post here.