I give up - everything I have done, this is a brand new Dell Inspiron - both images are shown below, one from Registry Editor - showing proof of the Mainboard's date and the BIOS. I run on a Touch Screen, Win 8.1 Pro - I had exhausted everything in the world; even Microsoft Tech Support in Tier 3 can't figure this out - it was working fine all along, but come late February; MSFT comes with these new Windows Updates and making it worse March wipes out literally the BT (Bluetooth), turning off completely the WiFi (although all are enabled in Services) and considering this is one expensive piece of equipment here ... C'mon now... All my Firmware and everything else is up to date and up to par and was working peachy until Intel came up with their update of the Intel i5 Core (see below in Device Manager - you will see where Microsoft Windows and which KB is it - I am clueless now, because the info is vague and I've had to wipe out the entire HDD and reinstall it via the OEM DVD Win 8.1 and redo the whole reinstallation all over again) and you are installing via Windows Update i7 Series and this is not an i7 Processor - there are no i7 series for i7 Core Processors - I am sorry... Intel does not have this. Then with Bluetooth; I give up - I have it all (hidden) uninstalled and wiped out literally; superimposed for security reasons because for the life of me I have no earthly idea where to even start anymore, neither does Microsoft Tier 3 either.... they are clueless too! Now you've disabled my Touch Screen with your March Updates where this now is completely a DESKTOP and it is not designed for mouse usage; it is designed for swipe or touch and go ... self sufficient are the images posted below for you to see and figure this one out yourselves.... I've done everything possible!
Yes, everything is there and functional once everything is reinstalled but once that Windows Update begins - that is where the problem begins, I have the Windows Update on MANUAL Mode so I can view the KB's but sadly, many of the KB's are very vague in information; this is not helping me here - before I know it; I am right back to square one! Since this will only limit me to two images - so the best I can provide you is that of BIOS and Device Manager to show what mess the Windows Update is giving everyone who has touch screens (RT - Ultrabook to Surfaces) a massive headache; you cannot turn it on, if it were possible - I could show you also how these are enabled in Services.
PS: NOTE - the Service Tag has been Blacked Out to prevent theft - there are no information there that people can steal from in BIOS and the other from Device Manager (followed by the BIOS first) ... go and figure these out yourselves... I am throwing in the towel; it has nothing to do with the Manufacturer - everything was working just fine; but I can't disable Windows Update because I need it! See the point - it is futile and vain!
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