Mail is not letting me remove my account?

When I go to setting on mail to delete my account, the option to "Remove Account" is blocked. Above that a message saying that to change or remove my account I will have to go to PC settings. However I don't know how to remove my account from PC settings. Please help.

April 5th, 2015 10:45am

In order to help you effectively we need to know exactly what email system you are using.  You can see the differences here
Free Windows Admin Tool Kit Click here and download it now
April 5th, 2015 10:48am

Hi Uzhma,

I am supposing you are using Metro Mail app in Windows 8.1.

The mail account you are using to logon this computer (connected Live ID) which is cannot be removed from mail app.

You need to remove connected Live ID from local account first.

Regards

D. Wu

April 7th, 2015 5:17am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics