Hi
Have you tried uninstalled/reinstalled audio drivers, on your systemHave you checked the Windows Audio and Windows Audio endpoint services to be running
If you are using the onboard sound card, you might need to use the advanced audio options in Lync to configure it.
Hi,
In addition, if it can be detected in Windows system, you could try setting it to the default device.
Restart Lync and test.
And some related cases for your reference.
https://social.technet.microsoft.com/Forums/en-US/30ec9d70-2cca-40be-b9dc-be7763e3530a/lync-2013-client-no-audio-device-detected?forum=lyncvoice
Best regards,
Eric
- Edited by Eric_YangKModerator Monday, December 01, 2014 8:13 AM
- Marked as answer by Eric_YangKModerator Friday, December 05, 2014 1:56 AM
Hi,
In addition, if it can be detected in Windows system, you could try setting it to the default device.
Restart Lync and test.
And some related cases for your reference.
https://social.technet.microsoft.com/Forums/en-US/30ec9d70-2cca-40be-b9dc-be7763e3530a/lync-2013-client-no-audio-device-detected?forum=lyncvoice
Best regards,
Eric
- Edited by Eric_YangKModerator Monday, December 01, 2014 8:13 AM
- Marked as answer by Eric_YangKModerator Friday, December 05, 2014 1:56 AM
Hi,
In addition, if it can be detected in Windows system, you could try setting it to the default device.
Restart Lync and test.
And some related cases for your reference.
https://social.technet.microsoft.com/Forums/en-US/30ec9d70-2cca-40be-b9dc-be7763e3530a/lync-2013-client-no-audio-device-detected?forum=lyncvoice
Best regards,
Eric
- Edited by Eric_YangKModerator Monday, December 01, 2014 8:13 AM
- Marked as answer by Eric_YangKModerator Friday, December 05, 2014 1:56 AM