Hi all, I am having a problem when working in Premiere CS5 which causes it to crash. Looking in my event viewer, I see the issue is the file MSVCR90.dll. I have included the text from this below, as well as the link. Any help would be greatly appreciated. SS https://cid-b8b5a06569777398.office.live.com/richupload.aspx/MSVCR%20Error Log Name: Application Source: Application Error Date: 05/12/2010 1:58:38 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Owner-PC Description: Faulting application name: Adobe Premiere Pro.exe, version: 5.0.2.0, time stamp: 0x4c731297 Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0 Exception code: 0xc0000417 Fault offset: 0x0000000000054fc0 Faulting process id: 0xf18 Faulting application start time: 0x01cb94479d2ad0e5 Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\MSVCR90.dll Report Id: 15ce75e0-003d-11e0-b0a2-485b3914204f Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2010-12-05T06:58:38.000000000Z" /> <EventRecordID>6595</EventRecordID> <Channel>Application</Channel> <Computer>Owner-PC</Computer> <Security /> </System> <EventData> <Data>Adobe Premiere Pro.exe</Data> <Data>5.0.2.0</Data> <Data>4c731297</Data> <Data>MSVCR90.dll</Data> <Data>9.0.30729.4926</Data> <Data>4a1750b0</Data> <Data>c0000417</Data> <Data>0000000000054fc0</Data> <Data>f18</Data> <Data>01cb94479d2ad0e5</Data> <Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe</Data> <Data>C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\MSVCR90.dll</Data> <Data>15ce75e0-003d-11e0-b0a2-485b3914204f</Data> </EventData> </Event>

Faulting application name: Adobe Premiere Pro.exe, version: 5.0.2.0, time stamp: 0x4c731297 Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0 Exception code: 0xc0000417 // // MessageId: STATUS_INVALID_CRUNTIME_PARAMETER // // MessageText: // // An invalid parameter was passed to a C runtime function. // #define STATUS_INVALID_CRUNTIME_PARAMETER ((NTSTATUS)0xC0000417 L) Contact Adobe about this issue. this looks like a coding error. André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

OK, thanks Andre. Although, I'm not optimistic about that option. I haven't come across anyone else with this issue.

Nobody has been able to solve this issue. Adobe's best answer was to go through this troubleshooting checklist, which basically asks you to dismantle your CPU. There's got to be a better way! http://premierepro.wikia.com/wiki/Troubleshooting

contact them again. please download this reg file from my SkyDrive: http://cid-128fc518635be2dc.office.live.com/self.aspx/.Public/MS%20Foren/Registry/LocalDumps.reg and make a double click on the file to import it. When Premiere CS5 crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Zip this dmp file and send them to Adobe support. THEY can only see what happens there. We can't help you. André [1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hi Andre, Sorry, so I should sending the file that you had me download to Adobe? This is not from my computer. Or are you telling me to find this file on my computer? If so, could you tell me how to locate this file on my computer? I went to the directory you specified (C:\Localdumps) but this exact directory does not exist on my CPU. I would appreciate you telling me how to locate it. The instructions above are a bit confusing to me. Thanks.

You have to download my file and make a double click on it. Run Adobe Premiere Pro again and if it crashes the WER service generates a dump file (dmp) in the folder C:\Localdumps. Zip this dmp file and send it to the Adobe Support."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Great - thanks Andre.