MBAM Hardware website error.
I have installed MBAM on a server and everything works except the hardware section of the admin page. We get the following error and not sure how to fix. We have tried reinstall a few times with the same result. It is running on Windows 2008 R2 SP1 and SQL 2008 R2 SP1. Server Error in '/' Application. The remote server returned an error: (404) Not Found. An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [WebException: The remote server returned an error: (404) Not Found.] System.Net.HttpWebRequest.GetResponse() +1126 System.ServiceModel.Channels.HttpChannelRequest.WaitForReply(TimeSpan timeout) +81 [EndpointNotFoundException: There was no endpoint listening at http://localhost/MBAMAdministrationService/AdministrationService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.] System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +10259322 System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +539 Microsoft.Mbam.AdministrationWebsite.AdminServiceReference.IAdministrationService.GetMachineTypes(MachineType type) +0 Microsoft.Mbam.AdministrationWebsite.HardwareController.GetMachineTypes(MachineType type, MachineType[]& machines) +720 Microsoft.Mbam.AdministrationWebsite.Hardware.PopulateHardwareList(String sortExpression, SortDirection sortDirection) +91 Microsoft.Mbam.AdministrationWebsite.Hardware.Page_Load(Object sender, EventArgs e) +701 System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25 System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +42 System.Web.UI.Control.OnLoad(EventArgs e) +132 System.Web.UI.Control.LoadRecursive() +66 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428 Version Information: Microsoft .NET Framework Version:2.0.50727.5446; ASP.NET Version:2.0.50727.5420 Thanks! Shawn
August 29th, 2011 6:14pm

Your application appears to be configured incorrectly/the resource is missing. There was no endpoint listening at http://localhost/MBAMAdministrationService/AdministrationService.svc It is expecting to find that webservice at that location.:P Advice offered, If you need more help it is advised to seek the council and advice of paid professionals. The answer is always 42, or reboot.
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August 29th, 2011 7:20pm

Here are some addtional event logs that may help. Event code: 3005 Event message: An unhandled exception has occurred. Event time: 8/29/2011 9:40:21 AM Event time (UTC): 8/29/2011 4:40:21 PM Event ID: ddc6933ec5f74ee58d34800ddbf46288 Event sequence: 4 Event occurrence: 1 Event detail code: 0 Application information: Application domain: /LM/W3SVC/2/ROOT-1-129591096077507695 Trust level: Full Application Virtual Path: / Application Path: C:\inetpub\Malta BitLocker Management Solution\Help Desk Website\ Machine name: PRDBL01 Process information: Process ID: 3936 Process name: w3wp.exe Account name: NT AUTHORITY\NETWORK SERVICE Exception information: Exception type: EndpointNotFoundException Exception message: There was no endpoint listening at http://localhost/MBAMAdministrationService/AdministrationService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. Error Caught in Application_Error event Error in: http://server/Hardware.aspx Error Message: The remote server returned an error: (404) Not Found. Stack Trace: at System.Net.HttpWebRequest.GetResponse() at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
August 29th, 2011 7:42pm

I am experiencing the same issue and as I'm aware it's an endpoint configuration issue, I am unsure how to correct it. I've looked through some of the web.config files and need some direction. Any ideas?
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August 29th, 2011 10:24pm

Shawn, Did you install without using "client to server encryption"? If you are using port 80 for the clients to connect to the server, check if your default website still has a binding to port 80 listening to All Unassigned IP addresses. If it is there, remove it from the default site and leave it on the "Microsoft Bitlocker Administration and Monitoring site". We had a similar issue and this fixed it. If you select to encrypt the client to server traffic you can save some headache by just using SSL. I hope this helps. Troy
August 30th, 2011 3:39am

We did not install with encrytion as the option was greyed out and used port 8001.. What cert type is it looking for to use? I will check out the ports for the default site tomorrow and let you know.
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August 30th, 2011 3:41am

Shaun, Since the machines are joined to the domain a self-signed certificate from your domain CA works fine. Once you add the cert to the local server machine store you should be able to select it in the setup wizard. If you use a host header, your certificate should determine what you enter for the host header..example: mbam.domain.com is what the cert was issued to - use that as your host header. We've had to re-install the "Administration and monitoring" software about 8 times to get everything working. One other thing you may want to check is if localhost is defined in your "Host" file so you can test localhost connections if you try a vanilla install using the default of port 80. Troy
August 30th, 2011 5:50pm

I am still getting this error. Shawn - Have you resolved this on your server?
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August 31st, 2011 8:07pm

I had this problem as well. Originally when I installed the Admin & Monitoring server I set it to port 8080 since it detected the default website as using port 80. However, since my server didn't host any other website I changed the default webiste to another port and and bound the MBAM site to port 80. This resolved the Hardware page error.Michael
September 16th, 2011 10:21pm

Shawn, Try this: 1. Open Windows Explorer and scroll to C:\inetpub\Malta BitLocker Management Solution\Help Desk Website. 2. Take a backup of web.config file. 3. Open web.config file using notepad. 4. Modify the following line in the webconfig file: <!--<endpoint address="http://localhost/MBAMAdministrationService/AdministrationService.svc" to <!--<endpoint address="http://<yourservername>/MBAMAdministrationService/AdministrationService.svc" <endpoint contract="AdminServiceReference.IAdministrationService" behaviorConfiguration="AdministrationEndpointBehavior" binding="basicHttpBinding" name="Microsoft.Mbam.ApplicationSupportService.AdministrationService" address="http://localhost:portnumber/MBAMAdministrationService/AdministrationService.svc" bindingConfiguration="Microsoft.Mbam.ApplicationSupportService.AdministrationService"> to <endpoint contract="AdminServiceReference.IAdministrationService" behaviorConfiguration="AdministrationEndpointBehavior" binding="basicHttpBinding" name="Microsoft.Mbam.ApplicationSupportService.AdministrationService" address="http://<your server name:portnumber>/MBAMAdministrationService/AdministrationService.svc" bindingConfiguration="Microsoft.Mbam.ApplicationSupportService.AdministrationService"> <dns value="localhost"></dns> to <dns value="<your server name>"></dns> 5. Save the web.config file. 6. Restart the IIS services on the server. Now you can view the information in Hardware tab on MBAM Console. Let me know how it goes. -Manoj Sehgal (MSFT)Manoj Sehgal
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September 17th, 2011 7:25am

Hi! The problem for me was wrong SQL server version. I used the SQL server 2008 Ent. which shall work. I reinstalled it with the enterprise version and also installed the integration service. I have seen that you need this part even if it is not listed in the prereq. Now is it working as i shall do. Best Regard StaffanIT security consultant MCST Forefront Client and Server
September 17th, 2011 12:01pm

Thank you Manoj Sehgal, Once I edited web.config as you suggested, the Hardware link started working! I used port 8000 for website since this is a one server test, SQL SRSS is using port 80. I deleted the Default website to avoid port 80 conflict. I then edited web.config: used shortname for localhost value. Where it said portnumber I used 8000. Finally for DNS I used FQDN. <client> <!-- Note: Enable one of the endpoints for the UI to work with http or https service endpoint. Use fully qualified hostname for https endpoint address --> <!--<endpoint address="http://stlmbam/MBAMAdministrationService/AdministrationService.svc" binding="basicHttpBinding" bindingConfiguration="Microsoft.Mbam.ApplicationSupportService.AdministrationService" contract="AdminServiceReference.IAdministrationService" name="Microsoft.Mbam.ApplicationSupportService.AdministrationService" />--> <endpoint contract="AdminServiceReference.IAdministrationService" behaviorConfiguration="AdministrationEndpointBehavior" binding="basicHttpBinding" name="Microsoft.Mbam.ApplicationSupportService.AdministrationService" address="http://stlmbam:8000/MBAMAdministrationService/AdministrationService.svc" bindingConfiguration="Microsoft.Mbam.ApplicationSupportService.AdministrationService"> <identity> <dns value="stlmbam.soi.dir.solutia.com"></dns> </identity> </endpoint> </client> Best regards, John RolsteadJohn Rolstead
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September 21st, 2011 9:31pm

Manoj Sehgal - that worked for me, too. Thanks! Jess
September 29th, 2011 7:03am

Great to hear that it worked. Can you mark my reply as answer so that we can close this thread. Manoj Sehgal
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September 30th, 2011 9:39am

Ys, KB is there http://support.microsoft.com/default.aspx?scid=kb;EN-US;2620280Manoj Sehgal
December 12th, 2011 10:57am

Manoj, This also worked for me! Just wondering: is there a KB article about this problem in the making? Regards, Arthur
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March 24th, 2012 8:36am

that did help for me, Manoj. Thanks a lot. :)
March 24th, 2012 8:59am

Ys, KB is there http://support.microsoft.com/default.aspx?scid=kb;EN-US;2620280Manoj Sehgal
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March 24th, 2012 10:54am

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